SELECTED PROJECTS• Citrus Farm Consulting design – 11.8MW Solution• Grain Mill Consulting Design 1MW Solar with 1400MWh battery design• Roller Mill – Grid-tied feasibility assessment• Solar Farm Design – 10MW grid-tied tracking solar plant design• Metal Foundry Consulting Design – 15MW Solar Design• Mill Consulting Design – 28MW Off grid feasibility study• Grain Farm Bergville – 200kW grid-tied roof-mounted solution with 100kVA Generator integration and 400kVA micro-grid construction• Grain Farm Bergville – 250kw grid-tied ground mount• Grain Farm Bergville – 100kw grid-tied ground mount• Grain Farm Bergville – 150kw grid-tied ground/roof mount• Chicken Farm Balgowan – 48kVA Hybrid roof-mount solution• Dairy Farm Weenen – 120kW Huawei off-grid roof-mounted solution with 100kVA generator integration• Dairy Farm Bergville – 36kW Huawei grid-tied roof-mounted solution with 25kVA generator integration• Grain Farm Bergville – 180W Huawei grid-tied ground-mounted solution and 250kVA micro-grid• Grain Farm Bergville – 100kW Huawei grid-tied roof-mounted solution with 100kVA generator integration and 200kVA micro-grid• Dairy Farm Mooi River – 150kVA Hybrid roof mount with 150kWh battery• Dairy Farm Underberg – 150kVA Hybrid ground mount with 150kWh Battery• Irrigation Farm Bergville – 400kVA micro-grid• Irrigation Farm Bergville – 250kVA micro-grid• Lodge – 12kVA Victron 10.2kWh battery single-phase off-grid solution• Coldroom Kirkwood – 12kVA Victron 10.2kWh battery single-phase off-grid solution• Kirkwood Eastern Cape 24kVA Victron 3-phase with 80kWh battery off-grid solution• Kirkwood Eastern Cape 48kVA Victron 3-phase with 80 kWh battery off-grid solution• Kirkwood Eastern Cape 36kVA with 100kWh battery off-grid solution• Farm House Mooi River 24kVA Sunsynk 20kWh grid-tied roof-mounted solution• Grain Farm Bergville – 16KVA Ground-mount solution• Grain Farm Bergville – 90kW Victron UPS

Construction of sub-stations, power-lines and township electrification projects for Eskom and municipalities.

• Lead the ISG:Telecommunication research strategy with support from the unit leadership;• Provide and coordinate the strategic leadership within tISGand provide inputs at unit• level;• Motivate and lead research groups and individual researchers to deliver on the ISG Telecommunications research strategy;• Develop and implement a business plan for operational effectiveness in the Telecomunnications Group;• Responsibility for the financial sustainability of the ERA, implement and comply with• appropriate financial and business systems as well as the appropriate national regulations;• (e.g. compliance to the Public Finance Management Act);• Support and drive business development strategies for the group;• Responsibility for Strategic stakeholder interaction and liaison with external• stakeholders;• Establish and serve strategic alliances according to the R&D strategy;• Propose, plan and implement parliamentary grant and other grant funded projects;• Ensure high quality SET expertise, development of appropriate SET capacity and profiles.• Ensure SET outputs (SET productivity) and quality;

To develop strategic relationships and establish large multi-year contract R&D programs that deliver value and impact, including:• Program Development• Program Implementation• Stakeholder Management• Key Account Management• Business Development

NGN Systems design and Project management for Department of Defence including the following responsibilities and specification designs:• Project Management• Quality Assurance Management• System Engineering Support• Risk Management• System Safety Program• Security Plan• Configuration Management• Integrated Logistics Support Plan• Systems Specification• Edge Specification• Access Specification• CPE Specification• Transport Specification• Core Specification• Intra-Base Specification• Area Coverage Specification• NMS Specification• Gateways Specification• Service Control Specification• OSS/BSS Specification• Logistic study• Operations and Support Concept

Enterprise Management DomainStrategic & Enterprise Planning including Strategic Business Planning and Business Development.Risk Management; Process Management & Support; Quality Management; Program & Project Management; Performance Assessment; Knowledge & Research Management including Technology Scanning; Financial Management; Procurement Management; Stakeholder & External Relations Management including Communications & Image Management; Legal Management; HR Management including Policies & Practices, Organizational Development, Workforce Strategy & Workforce Development.Strategy, Infrastructure & Product DomainResource Strategy & Planning; Market Strategy & Policy; Product & Offer Portfolio Planning, Product & Offer Capability Delivery; Marketing Capability Delivery; Sales Development; Product Marketing Communication and Promotion; Product & Offer Development.Service Strategy & Planning; Service Capability Delivery; Service DevelopmentOperations DomainCustomer Relationship Management; Selling; Order Handling; Problem Handling, Customer QOS/SLA Management; Customer Interface Management, Retention & Loyalty; Billing & Revenue Management

Develop the Sales support and response for new and existing products, as well as existing and potential customers.Develop product related compensation plans, define product revenue targets, develop product related sales training, develop prospective customer identification methodology, develop selling processes/methods and procedures for available products.Define channels for selling products. Develop and ensure development of direct sales & channel’s ability to sell and support products, including negotiating for the specific channel, defining and updating the account management process, developing pricing for channel’s & partners.Responsible for managing prospective customers, for qualifying and educating customers, and matching customer expectations to the EMC’s products and services and ability to deliver. Manage the response to customer RFPs.Customer Interface Management including the relationship to Service Fulfillment, Service Assurance (service quality management and trouble or problem management) and Billing related customer inquiries or contacts.Manage all functions related to the retention of customers.Marketing fulfillment including distribution of marketing collateral and tracking leads.Order Handling Management with responsibility for accepting and issuing orders. Pre-order feasibility determination, credit authorization, order issuance, order status and tracking, customer update on order activities and customer notification on order completion. Assigning and tracking customer provisioning activities; Managing customer provisioning jeopardy conditions.

Develop the Sales support and response for new and existing products to Telkom SADevelop team compensation plans, define product revenue targets, develop product related sales training, develop selling processes/methods and procedures for available products.Define and updating the account management process, developing pricing strategy.Responsible for managing entire customer relationship, educating the customer, and matching customer expectations to products and services and ability to deliver. Manage the response to RFPs.Customer Interface Management including the relationship to Service Fulfillment, Service Assurance and Billing related customer inquiries or contacts.Marketing fulfillment including distribution of marketing collateral.Order Handling Management with responsibility for accepting and issuing orders. Pre-order feasibility determination, order issuance, order status and tracking, customer update on order activities and customer notification on order completion. Assigning and tracking customer provisioning activities; Managing customer provisioning jeopardy conditions. Project management.

Business development and professional hunting in Southern, Central and East Africa.

Enterprise Management DomainStrategic & Enterprise Planning including Strategic Business Planning and Business Development.Risk Management; Process Management & Support; Quality Management; Program & Project Management; Performance Assessment; Knowledge & Research Management including Technology Scanning; Financial Management; Procurement Management; Stakeholder & External Relations Management including Communications & Image Management; Legal Management; HR Management including Policies & Practices, Organizational Development, Workforce Strategy & Workforce Development.Strategy, Infrastructure & Product DomainResource Strategy & Planning; Market Strategy & Policy; Product & Offer Portfolio Planning, Product & Offer Capability Delivery; Marketing Capability Delivery; Sales Development; Product Marketing Communication and Promotion; Product & Offer Development.Service Strategy & Planning; Service Capability Delivery; Service DevelopmentOperations DomainCustomer Relationship Management; Selling; Order Handling; Problem Handling, Customer QOS/SLA Management; Customer Interface Management, Retention & Loyalty; Billing & Revenue Management

Develop the Sales support and response for new and existing products to Telkom SA with KRA of winning broadband network business RFP.Manage revenue targets, develop product related sales training, develop selling processes/methods and procedures for available products.Define and updating the account management process, developing pricing strategy.Responsible for managing entire customer relationship, educating the customer, and matching customer expectations to products and services and ability to deliver. Manage the response to RFPs.Customer Interface Management including the relationship to Service Fulfillment, Service Assurance and Billing related customer inquiries or contacts.Marketing fulfillment including distribution of marketing collateral.Order Handling Management with responsibility for accepting and issuing orders. Pre-order feasibility determination, order issuance, order status and tracking, customer update on order activities and customer notification on order completion. Assigning and tracking customer provisioning activities; Managing customer provisioning jeopardy conditions. Project management.Partner management.

Data Operations including management of Gauteng Diginet, Frame Relay, X.25Overall responsibility for Operational Support & Readiness, Fulfillment and Assurance; including Customer Relationship Management, Service Management, Resource Management and Supplier & Partner Management. Additional responsibilities included Workforce Management, Resource Provisioning, Service Configuration & Activation, Problem Management, Performance Management, Quality Management and SLA Management.Implemented National Service Management Division.Responsibilities included Strategic Business Planning, Business development, Organizational Development, Policies & Practices, Workforce Strategy, Workforce Development, Budgeting, Financial Management and performance Management.Lead Telkom wide adjudication team for ATM tender which included Specification design, RFP Management, RFP Analysis, Supplier Management and Partner and Stakeholder Management.

Sales and relationship responsibility for BTR Dunlop, NBS Bank, Tongaat Hulett Group, McCarthy Group & Unilever.Account planning, business planning, forecasting & pipeline management, customer management, sales and account planning, relationship management, sales training, product training, customer education.

Customer Interface Management, Problem Handling, Customer QOS/SLA Management, Service Problem Management, Service Quality Management, Resource Trouble Management, Resource Quality Management, Supplier & Procurement Management, Policies & Practices, Workforce Development, Performance Management, Help Desk Management

Customer Interface Management, Problem Handling, Customer QOS/SLA Management, Service Problem Management, Service Quality Management, Supplier & Procurement Management, Performance Management.

Management of Voice Switching services (local & trunk) for Natal Midlands Region.Management of Transmission Networks for Natal Midlands Region.Management of Data Processing resources for Natal Midlands Region.