Deploy and support all tools both onsite and cloud used in the everyday operation of Bohm Technologies. As well as support company IT infrastructure (Network/Firewall, Email, PBX, Printing, etc..)• Automate Everything!! Everything that can be automated should be: • Deployments using Drone CI, Github, Docker(YAML), AWS ECR, Ansible(Python) and Bash. • Backups using Python, Docker and AWS S3/Glacier. • Reporting using Python, Docker, S3, Quicksight.• Develop and Deploy software integrations(Python/JS) that fills in gaps in solutions between Bohm systems and 3rd Party Online services (Channel Advisor, Amazon, TaxJar, etc..) through the use of online API's(REST, SOAP, etc..) and SDKs(AWS Boto3)• Deploy these solutions using best practices and repeatable techniques with Low to Zero downtime(Docker, Virtualization).• Deploy and Maintain Relational and Document Databases for both Production, Reporting and Development Environments(Daily and Hourly backups offsite)• Evaluate, Utilize, and Support available cloud products for Bohm Technologies: • Cloud Providers(Current and Past) - AWS, Azure, Linode(Akamai), DigitalOcean, and Vultr. • Cloud Products - AWS(S3, S3 Glacier, IAM, Quicksight, Lightsail, ECR), Azure(Business Central, MSAL, Graph, AD), Linode(Compute, Object Storage, Firewalls, Volumes)

Design, develop, and support a web based tools suite that is used in the everyday deployment of quality assurance, installation, and upgrades of radio (cellular) and fiber installations across the US and Canada. As my experience in deploying these tools strengthened my role transitioned to a more devops position where my skills could be used to automate and deploy tools for multiple functional teams within Ericsson. • Tooling with Over 3k+ active users• Develop and use web services to integrate with partner systems• Automate Deployments using Python(Ansible)• Support Deployments(Backups, Reporting) with Automation(Python)• Better utilize available hardware using multiple virtualization technologies(VMWare, OpenStack)

Responsible for integrating and testing Alcatel partnered systems and software connected to the SSG. Designated a SME on the Solaris OS and the Sun Sparc hardware for the SSG project, I would assist both developers and technical support staff when issues emerged.• User Interface Testing(Java Applet UI Automation using Borland Silktest)• Testing Statistics Tracking(PHP based Website with MySQL DB backend with 250K rows)• Installation Automation(Custom Jumpstart CD with support for multiple profiles)• Installation and Maintenance of Evolving Systems Number Portability Solution(Large Redhat Linux System with HP Enterprise Fibre Channel Storage)• Number Portability provisioning interface integration(Sync of Oracle 10g database and proprietary embedded database on the SSG)• Number Portability provisioning interface performance improvement prototype(replacement of older syncing method with newer more flexible and faster python implementation)

Prime Engineer for testing the SSG System Manager for Alcatel USA. • Executed STPS (System Test Procedure Specifications) associated with the SSG System Manager.• Identified System Manager problems by opening Change Requests (CR) via Alcatel’s Problem Reporting Tool (PRT).• Worked with System Manager Development organization in the resolution of CRs.• Identified enhancements and suggested ways to implement them.• Created and Maintained System Manager installation scripts.• Assisted in the overall System Test activity as directed by Alcatel’s System Test Manager.

Involved in process verification, entrance and exit criteria requirements, and maintaining and upgrading lab equipment for large projects, such as the Signaling Server.

Provided website technical support, assisted clients with online sales, and supported remote sales offices. Tasked with a bridge assignment in Seattle and assisted in the migration of the Call Center from Dallas to Washington.