David Brazier Email & Phone Number

Dunfermline, GB

Applied Informatics Subject Lead for Learning and Teaching

Greater Edinburgh Area

Lecturer in Applied Informatics. Current module leader for IMD07102, CSI08103, SOC10102, CSI11103.Director of Studies to three full time, and two part time postgraduate researchers. Second supervisor to one postgraduate researcher. Supervisor to BSc, MSc and MBA dissertation students.Formerly module leader for practical interaction design, enterprise.

Programme Leader for BSc Web Design and Development,

Newcastle Upon Tyne, England, United Kingdom

Lecturer in the department of Computer and Information Sciences teaching on modules such as Introduction to Information Systems, Skills for Information Professionals and Big Data and Business Intelligence. I was primary supervisor for 3 Masters student's Dissertation projects. I was also module tutor for Research Methods on the Information Technology and.

Newcastle Upon Tyne, United Kingdom

My research investigated the online information interactions of English as a second language users. Specifically identifying how they interact with and interpret information when given UK governmental services themed search tasks.To date this research has led to the publication of three conference papers (one short and two full) on the information.

Newcastle Upon Tyne, United Kingdom

I was a research assistant for an ILG funded project investigating the Search and Information Literacy skills of Scottish teenagers.My primary role was in the analysis and dissemination of data. I gave a number of invited talks to key stakeholders and members of the Scottish Library & Information Council (SLIC). As well as at SLIC organised events raising.

I supervised and taught undergraduate students primarily in the Introduction to data and information and Business Intelligence Applications and Technology modules in a university teaching environment. I also acted as cover for the Business Environment, Organisations and Management Information Systems module.In the Introduction to data and information.

Newcastle Upon Tyne, United Kingdom

Clerical and administrative duties for the Countryside Stewardship grant. Providing customer service and support to claimants or their representatives to ensure a quick and efficient resolution to the claim process. Involved in the investigation of claim under/over payments and amendments to land records in light of changes to claimants environmental.

MSc in Business Information Systems Management.

Newcastle Upon Tyne, United Kingdom

• First point of contact for those involved in a motor insurance claim I provided excellent customer service to external and internal customers during the claims process. Ensuring all details are logged correctly using.
• Ensuring all essential information is collected from customers and colleagues and stored in a concise manner. Vital in complaint resolution.
• Analytical and solved problems in the proactive resolution of incident management and data collection.
• Negotiation and persuasion during liability discussions.
• Teamwork whilst providing advice and guidance to colleagues both internally and externally during the claims process.
• Leadership by taking responsibility for actions and justifying outcomes whilst leading by example.

• I ensured the successful collection of the 2011 Census questionnaire from each household in my designated areas.
• Organisation and time management as workloads were self managed in order to meet the expected level of returns required.
• Customer Service and communication whilst providing aid and guidance in the successful completion of each questionnaire.

Prague, The Capital, Czech Republic

Working on behalf of British Telecom (BT), my role was to call and offer existing BT customers in the UK, BT broadband.

Prague, The Capital, Czech Republic

I acted as overseer and security for management and customers, observing business operations for irregular activities by either employees or customers.

Prague, The Capital, Czech Republic

I was responsible for the smooth running of this very popular international hostel.

Europe

Spent the time travelling and exploring Europe.

Newcastle Upon Tyne, United Kingdom

My responsibilities were to advise customers of product ranges, inform and update customers regarding their private accounts and provide extensive technical help regarding online accounts and the logging of technical referrals.

Doctor Of Philosophy - Phd, Library And Information Science

Thesis title: English as a second language user’s Information Interaction in an e-Governmental context

Master Of Science (Msc), Business Information Systems Management, Distinction

Activities and Societies: Real ale and cider society, Book club MSc in Business Information Systems Management. Dissertation written on.

Bachelor Of Science (Bsc), Applied Computing, 2:1 Higher

Activities and Societies: N/A Dissertation written on the impact security has on employees use of BYOD in the workplace. Other modules.

Postgraduate Certificate, Teaching And Supporting Learning In Higher Education

All modules passed including Introduction to Teaching & Supporting Learning in Higher Education; Developing as a Critical Educator; Being.