Auto Investigation Desk Adjuster
Current● Successfully sustained a perfect closing rate by efficiently utilizing claim systems to oversee multiple daily claims.● Managed liability claims for various types of accidents, including rear ends and parked cars.● Leveraged Microsoft Office tools like Outlook HTML, Powerpoint, Teams, Excel, and OneNote for seamless work operations.● Ensured effective risk management by achieving above 90% adherence in communications with policyholders, witnesses, insurance carriers, and claimants.● Review claim details for potential inclusion of Subrogation, Special Investigation Unit, Medical, and Attorney Representatives.● Negotiated settlements that resulted in equitable outcomes.● Ensure accurate payment processing within claims.● Initiate leadership advisory group meetings.