David C. Email & Phone Number

• Successfully sustained a perfect closing rate by efficiently utilizing claim systems to oversee multiple daily claims.
• Managed liability claims for various types of accidents, including rear ends and parked cars.
• Leveraged Microsoft Office tools like Outlook HTML, Powerpoint, Teams, Excel, and OneNote for seamless work operations.
• Ensured effective risk management by achieving above 90% adherence in communications with policyholders, witnesses, insurance carriers, and claimants.
• Review claim details for potential inclusion of Subrogation, Special Investigation Unit, Medical, and Attorney Representatives.
• Negotiated settlements that resulted in equitable outcomes.

United States

• Managed various First Notice of Loss inquiries across Auto, Property, and Workers Compensation claims.
• Skilled in utilizing Outlook HTML, Excel, Word, OneNote, and Teams for work-related tasks.
• Provided recommendations for both property and auto damage claims to ensure prompt processing.
• Coordinated effectively with colleagues and clients to maintain high service standards using strong communication abilities.
• Managed a wide range of calls related to Workers Compensation Claims.

United States

• Utilized Microsoft Office, Outlook, and Excel to manage daily customer communications and schedule appointments.
• Utilized Salesforce for client communication regarding property purchases and technical concerns.
• Enhanced efficiency in handling more than 200 appointments through effective use of Microsoft Office.
• Adept at using diverse software applications to handle all aspects of customer records, tour details, timings, and gift management.

Orlando, Florida, United States

• Utilized advanced communication skills to achieve high-level coordination among team members and clients.
• Led a night team of 5 to ensure smooth customer service and efficient store closing duties.
• Developed and managed office forms and procedures to streamline administrative tasks involving orders, charges, billings, and payments.
• Managed bi-weekly repair and maintenance of office supplies and equipment to maintain a functional workspace.
• Consistently anticipated customer needs with high-quality service, supporting brand values.

Kinesiology And Exercise Science

Education record