David Catterall Email & Phone Number

Brighton, GB

Southampton, England, United Kingdom

Create the draft Gen AI strategy, use cases, benefits and operationalisation across CUK and our Carnival sister brands. Engage with technology partners to create MVPs.Engage stakeholders on the Carnival UK Customer Experience Vision based on the migration from monolithic to MACH based composable digital architecture. Create and socialise the business.

London Luton Airport, England, United Kingdom

Agile Product Management - led the design and development teams (Valtech IT) and sprint ceremonies e.g. stand-ups, 3 Amigos, Feature & Sprint Planning and Retrospectives.Perform a strategic audit of the customer journey against core competitors - Wizz and Ryanair in order to create the development roadmap to address flight conversion under-performance and.

Haywards Heath, England, United Kingdom

Lead and deliver the Digital Transformation and Development Roadmap. Accountable for the delivery and benefits realisation of the program across the core business functions: Sales, Retention, Servicing and Claims.Lead and manage internal and external teams consisting of marketing, CX/UX, Product Owners, Digital Operations, Analytics, Designers and change.

Banbury, Oxfordshire, United Kingdom

Lead the Global Marketing Team in the delivery of quality leads to support country MDs deliver their growth and income targets. Create and lead a central marketing support team to support local marketing teams across Europe, North America and Asia. Create and launch the digital platform to deliver personalisation, CXUX and tailored country marketing.

Manchester, United Kingdom

Create and articulate the General Insurance digital strategy that supports the business in achieving its commercial and customer objectives. Secure physical and financial resources to support the digital strategic roadmap. Develop and lead a team of digital professionals: digital customer acquisition, retention, digital operations, analytics, social media.

Develop and deliver the organisation's online strategy. Develop a compelling online customer proposition. Drive the e-channel development: incremental online sales and e-commerce development, online servicing, cost reduction. Provide the customer with a first class online customer experience. Develop and deliver online customer acqusition and retention.

Croydon/Bromley/Leeds

Manage and lead the development of the online corporate brands of Direct Line Insurance, Churchill Insurance, Privilege, Direct Line for Business, Green Flag and UKI Partner websites (Nationwide, BMW, Mini, LTSB). Drive customers to the website (SEM, SEO, email and Affiliate marketing) and convert user visits to sales. Lead the team in the delivery of the.

Croydon

Manage and lead the development of the online Direct Line corporate brand. Drive customers to the website (SEM, SEO, email and Affiliate marketing) and convert user visits to sales. Lead the team in the delivery of the Business objectives e.g. Sales and Servicing. Own and deliver the online customer proposition. Lead the online team.

London, United Kingdom

Manage lead and deliver the online customer proposition for both consumers and the broker market (B2B). Drive and grow the online channel for SME Insurance via the B2B Broker market. Develop the organisation's digital capability: email marketing, digital marketing and e-commerce development.

London, United Kingdom

Develop and manage the new e-commerce platform (royalmail, parcelforce and postoffice). Manage third party ad-sales houses. Develop and deliver compelling content. Drive digital sales/e-commerce. Drive online servicing e.g. Track and Trace development.