David Perkins Email & Phone Number

Arlington, Virginia, Us

• Serves as an Information Technology Specialist (SYSADMIN/NETWORK), Keller Army Community Hospital, West Point, NY. • Provides support to users in more than 13 outlying buildings on the West Point installation as well as responsible for providing Wide Area Network (WAN) connectivity for Tobyhanna, Natick, Picatinny, Montrose, JB MDL and all MEDDAC-related entities in the surrounding communities. • Work requires analyzing and defining network requirements, configuring, and optimizing network servers, hubs, bridges, routers, and switches; planning and coordinating the installation, testing, operation, troubleshooting, and maintenance of hardware and software systems; and managing the commands data storage and backup/retrieval network. • Develops/implements configuration management plans for complex local area networks (LANs) and wide area networks (WANs) and creates network maps for establishing maintaining the network architecture, infrastructure, topology, protocols, and connectivity between remote sites that support the MEDDACs business requirements. • Responsible for technical planning, analyzing, design, development, testing, configuration, integration, installation, implementation, quality assurance, maintenance, and management of network systems used for the transmission of information in voice, data and/or video.• Performs MS Windows server system administration duties on Physical and Virtual server environment to ensure optimal data availability and functionality of installed network servers. • Monitors and performs the maintenance of server client and server log files, databases, and server-installed software. • Manages the creation of user accounts and maintains configuration management control records and access of data storage, space allocation, and device usage for authorized users of KACH information systems. • Works closely with assigned information assurance (IA) personnel to ensure timely implementation of all approved security updates.

• Analyzed and developed a strategy to implement Patch Management on Enterprise application servers to bring security patching up to date and move applications to Adventist Health domain• Performed root cause analysis of existing infrastructure and implemented hotfixes to restore stability and complete functionality to domain controllers and other critical servers• Created documentation of Security Patch Management Diagram and steps to update each application and bring all servers up to current patch levels while documenting all changes to systems• Coordinated with vendors to upgrade specific application software in preparation for moving application to new Adventist Health Domain that was at end of life either from server operating system or SQL server or the application• Successfully applied patch management process control procedures developed to entire domain and reduced the patch management process to a 5 day monthly schedule for existing systems engineers to manage security patching• Successfully condensed 150 servers into 87 servers, migrating them from one VMWare environment to another saving the enterprise over 100,000 in license fees

• Collaborated with IT staff to ensure smooth and reliable operation of software and systemsfor fulfilling business objectives and processes.• Worked with executive team members, decision makers, and stakeholders to define business requirements and systems goals, and to identify and resolve business systems issues.• Designed and deployed new applications and enhancements to existing applications, software, and operating systems.• Performed cost-benefit anaylsis and return on investment estimations for proposed systems to aid management in making implementation decisions.• Conducted research on software and systems products to justify recommendations and to supportpurchasing efforts.• Interacted and negotiated with vendors and contractors to secure system-related products and services, where delivered accurately, ontime and within budget.• Analyzed the effectiveness and efficiency of existing systems; developed and implemented strategies for improving or further leveraging these systems.• Proposed and created system design models, specifications, diagrams, and charts to provide direction to system programmers and development teams.• Designed and performed server and security audits, system backup procedures, and other recovery processes in accordance with the company’s disaster recovery and business continuity strategies.• Integrated servers, including database, e-mail, print, and backup servers and their associated software into enterprise systems.• Ensured system connectivity of all servers, shared software, groupware, and other applications.• Created and maintained documentation as it relates to system configuration, mapping, processes, and service records.• Ensured compatibility and interoperability of in-house computing systems.• Coordinated and performed in-depth tests, including end-user reviews, for modified and new systems.• Monitored and tested system performance; prepared and delivered system performance statistics and reports.

Roseville, Ca, Us

• Provided solutions architecture for enterprise, encompassing 5 complex companies and with over 400 employees, 90+ commercially dispersed properties over California and Nevada by understanding internal and external customer needs• Performed system and network modeling, analysis, research, and planning to implement best practice solutions that met business needs within financial budget guidelines and performed cost savings of over $750k annually• Presented and translated designs to stakeholders to ensure the design met business requirements and corporate objectives and goals and translated requirements and scope to vendors to successfully complete all projects• Monitored deliverables to ensure the projects were completed within the required time frame and within budget• Provided guidance and decisions on changes required throughout the design process and participated in development along with the team of information technology professionals as the Subject Matter Expert• Reviewed, analyzed and redesigned complete technology infrastructure to improve strategic objectives of the enterprise and disaster recovery operations• Managed Enterprise SharePoint, Prolog, and Primavera Applications and supporting SQL Database Applications as the Primary Corporate Database Administrator, while training and supervising other junior application administrators in maintaining these applications and supporting end users and corporate objectives Troubleshot and maintained security and operational stability of systems to eliminate downtime and support continuity of business operations

Sacramento, California, Us

• Subject Matter Expert that assisted in the team that designed, implemented and maintained infrastructure, system and application support for Enterprise Wide Project Server 2010 Test, Quality Assurance Testing and Production server farms consisting of 21 servers.• Migrated over 5,000 resources and 4,000 project plans and corresponding project sites to Project Server 2010 from 2007 for Sutter Health Information Services.• Designed and implemented a Administrator SharePoint Web Application and supporting SharePoint site with various libraries to document process control tips/tricks, links, books, best practices, how-to documents and training videos.• Performed duties in a self-directed manner with minimal supervision or direction in administering the enterprise demand and capacity management solution for a 2 billion dollar portfolio.• Strong organizational, problem-solving and project management skills focused on corporate goals with emphasis on ITIL service management standards.• Evaluated workload, available resources, and adjust schedules and priorities as required in administration, testing, and quality assurance process control procedures.• Organized, analyzed, Interpreted and Delivered statistical information to leadership to support Enterprise Demand and Capacity Management. • Communicated complex issues in both oral and written form in terms clearly understood by technical and non-technical audiences • Skilled at documenting service levels, implementation progress and providing deliverables. • Skilled at specifying network hardware and software requirements; interacting with technical vendors and cross-functional teams; determining and negotiating desirable SLAs.• Team member supporting system and lifecycle development methodologies processes. • Provided analysis, design, and configuration of complex systems in a tiered architecture environment. • Knowledgably delivered IT strategy that supported current trends in information technology management

Redmond, Washington, Us

• Provided level 1, 2 and 3 support services for Project Server 2007 and 2010 for Microsoft Licensing globally. Including, basic use, design, Implementation, and application maintenance tasks and operation of SharePoint sites and Project Web Access. • Delivered diagnosis; database growth; training; optimal performance and uptime metrics for problems involving Project Server; SharePoint; SQL; IIS; Windows Server; SSIS, SSRS and SSAS used internally at Microsoft Licensing, GP. • Provided Project Server administration for all tasks related to ensuring that projects server environment was running as expected such as; assist Project Managers with management of users and permissions; manage security and website templates, custom fields, global settings; assisted with setting up calendars for various regions; checked status of projects and resolved Issues and Risks; Resolved Incident, Problem and Change Tickets; checked and reported build status; active directory sync and cube creation.• Provided SQL Server administration for all tasks related to DBA and management to ensure SQL and server environment are running as expected such as; SQL capacity and error reporting; SQL jobs management; SQL Database management; backup and restore operations.• Provided management of all system accounts, security and distribution groups required by application to operate optimally.• Provided level 3 for all reporting management support for Project Server 2007 and 2010. Collaborates with global PMO staff to understand requirements and depth of experience required to complete globally. Determines feasibility of requests and prioritize operations within scope of work.

Colorado Springs, Co, Us

▪ Designed, Implemented and maintained IT infrastructure for current business location, including: Network; Telephony; Firewall; Router; switches; server and workstations architecture, Antivirus and Malware protection; Security Analysis and Assurance; Disaster Recovery Plan and User Security.▪ Provided information technology support for clients in eight countries, supporting numerous operational areas and projects including software development, hosting, and managed services operations.▪ Designed, Implemented and maintained Help Desk operations, Systems and Network Monitoring and Management, and Project Management Support for the United States.▪ Developed and maintained vendor relationships and manage the purchase of hardware and software products to support organizational goals.

▪ Designed, implemented and maintained servers and desktop systems.▪ Troubleshot service outages and resolved problems with careful research of logs and testing resolution before employing them to production systems. ▪ Directed helpdesk operations and trained technicians through establishment of good policy and practices with training efficiency, emphasizing customer service to the end user and followed guidelines setup by the IT Manager based on ITIL standards.▪ Troubleshot and repaired system problems on workstations, servers, routers, switches, and various network components that utilized various software platforms such as Microsoft Windows, Windows Server, Microsoft Exchange Server, Microsoft SQL Server, IIS, Active Directory, Citrix Server, VERITAS Backup Exec Software, and Track IT Helpdesk software.▪ Maintained disaster recovery plan for church which included monitoring 15 servers and over 50 workstations with antivirus and anti-spyware protection, providing quick restore images.

Colorado Springs, Co, Us

▪ Designed, Implemented and maintained user accounts for staff and student population of over 2500 personnel utilizing Active Directory.▪ Oversaw troubleshooting and system incidents, problems and change management on workstations, servers, switches, routers, and telephony components that utilized various software platforms like Windows, Linux and Unix, along database architectures like Oracle and SQL .▪ Implemented network migrations to segregate staff and student network segments using SSID wireless networks; Managed switch parameters with VLANs and WVLANs creation; telephony with legacy PBX to VOIP conversion; increased security for a student population of over 2000.▪ Directed team workflow and prioritization; business processes and procedures; Improved customer services relationships between helpdesk staff, faculty, and students.

Arlington, Virginia, Us

▪ As a Platoon Sergeant responsible for 38 personnel, I led and trained over 4,000 sergeants and soldiers in over eight different countries in austere conditions to understand and apply the core US Army competencies and Occupational Specialties to the highest possible standards.▪ Awarded 8 Army Commendation Medals and 7 Army Achievement Medals and many Combat Campaign Medals during my service in four hostile fire zones including: The Gulf War, Haiti, and two tours in Bosnia-Herzegovina. ▪ Trained soldiers in specific knowledge, skills, and attributes necessary to accomplish all missions to the highest standards for these military occupation specialties—13F10, 13F20, 51K10, 51K20, 51B10, 51B20, 51R10, 51R20, and 51H30▪ 13 series are field artillery and 51 series are all civil engineer positions and encompassed 12 years of Project Management totaling over $100 million in construction projects completed in time and under budget.▪ Worked with and help deploy numerous technologies over this 18 year period, such as SINGARS, migration of military networks including: GroupWise, Novell Networks, TCP/IP networks, Microsoft and Microsoft Office technologies.

Master Of Science (Ms), Information Technology

Bachelor'S Degree, Information Technology Management

Associate Of Arts (A.A.), General Studies