David Roy Email & Phone Number

Bloomfield, IN, US

Bloomington, Indiana, United States

Bloomington, Indiana, United States

Bloomington, Indiana, United States

• Supervised a diverse team of over 35 employees, while managing dining room, bar, kitchen, and administrative responsibilities
• Motivated and coached employees to meet sales and performance goals through acknowledgment of hard work, achievements, and leading by example
• Monitored labor costs and adjusted capacity throughout the shift to ensure efficient daily operations
• Guaranteed food and service quality by auditing menu items, food service, and food storage areas
• Handled all restaurant cash counts during opening, closing, and shift changes

Bloomington, Indiana, United States

• Managed all business operations
• Developed effective marketing for acquiring consistent local clientele on a minimal fixed budget
• Monitored all financial aspects to ensure a positive cash flow and profitability of the business
• Consulted on-site with clients to make certain the proper services were being utilized for the client’s needs
• Maintained and purchase all equipment and inventory

Bloomington, Indiana Area

• Provided training of new managers and employees in all positions within the restaurant
• Motivated and developed team of 4-6 bartenders, on average, to meet company goals by understanding each individual’s strengths and weaknesses
• Implemented and set standards in operating procedures for all bar staff
• Coordinated and conducted staff meetings to coach employees in company culture, food and liquor knowledge, safety regulations, and restaurant guidelines
• Monitored inventory of all bar supplies and equipment by performing weekly counting audits, processing purchase orders, and performing weekly equipment cleaning and maintenance
• Ensured compliance to Federal, State, and local liquor laws

Greater Chicago Area

• Provided support over the telephone and through remote applications to over 2,500 end-users including employees, management, and external customers
• Researched and directed the implementation of Microsoft Office 2007 to all client computers migrating from older versions of the software
• Administrated all protocols of the security card badge (Millennium) system by deploying and repairing all hardware, monitoring software databases, and defining procedures for employees entering each branch and what.
• Displayed efficient troubleshooting and customer service skills by achieving over a 92% first call close ratio every month of my employment, leading my team of 12 administrators
• Traveled to individual bank branch locations to deploy new hardware and troubleshoot existing hardware and software issues
• Implemented thorough knowledge of all Microsoft Office programs to meet the needs of management and customers

Bachelor'S Degree, Business, Management, Marketing, And Related Support Services, Gpa - 3.46/4.00

Activities and Societies: Highest Honors - Dean's List, I-CORE Project Spring 2016• Identify and apply the appropriate technique, tool, or.

Associate Of Science (A.S.), Business Administration And Management, General, Gpa - 3.87/4.00

Activities and Societies: Dean's List

Associate Of Science (A.S.), Computer Systems Networking And Security, Gpa - 3.00/4.00

Certificates - CISCO Network Design, Microsoft Client/Server Software, and Digital Logic Electronics