• Manage key relationships within a portfolio of YouTube Family, Lifestyle Influencer & Kids Content Creators, developing customized strategies for each Creator based on analytic performance and content trends• Guide Creators & Media Companies via best practices to maximize watch time, increase audience engagement, understand and activate new features, adhere to policies, and build a strong channel community • Streamline operational workflow and process improvements by identifying and eliminating bottlenecks as a thought leader and trusted advisor• Act as a liaison between Creators and our cross-functional teams, serving as a consultant as needed• Project manage initiatives to grow emerging Creators, including workshops, events and other scaled initiatives

• Managed a portfolio of emerging digitally sophisticated businesses (SMBs) - conducting customer-centric performance reviews of clients' marketing efforts with Google and driving adoption of best practices• Crafted joint business plans with client partners via in-person executive summits, opportunity sizing upwards of $10MM incremental investment per year• Performed in-depth industry research and competitive analyses for clients to uncover areas of growth or optimize toward efficiency• Delivered on customer success objectives and key results by helping clients sustainably grow with Google at scale• Served as national team lead for cross-functional relationships with Customer Support as well as Revenue, Strategy & Operations team, improving existing Policy troubleshooting workflows• Led Organization wide Wellness-based initiatives such as mental health resource newsletters and wellness roadshows with executive sponsorship• Product Expert for Paid Search, GDN, YouTube, and Shopping

• Oversaw and managed full advertising sales cycle operations of a robust portfolio of key clients on Pandora's Performance Client Services team.• Executed technically challenging marketing campaigns working cross functionally with internal ad tech, rich media partners and 3rd party attribution vendors• Provided clients with analytic insights and campaign optimizations, using data analysis to drive success in achieving growth or acquisition goals • Trained new hires on core elements and responsibilities of the Account Manager role• Served as appointed Audio & Design subject matter expert to help consult teammates for complex Audio and Design creative production needs• Learned more about the music industry, drawing on my passion for music and performance to gain knowledge about important music trends and digital streaming competition

• Managed digital marketing programs in client facing role, from strategy creation to execution• Provided insights into complex marketing programs and improved existing processes• Employed growing project management expertise to guide client teams through key deadlines• Crafted compelling copy, growing a robust portfolio of published content for clients• Performed oversight and ran online marketing programs as a stand-in account lead• Reported extensively on program results and metrics, managing budgets totaling over 1MM• Overall, developed high proficiency in direct marketing, creative production, owing success to a diligent work ethic

• Supported clients in implementing direct marketing campaigns for five progressive nonprofits• Contributed to innovative marketing strategies online, growing programs 5-10% annually• Managed production schedules and timelines for multiple complex projects• Executed fast-paced CRM work, with a specialty in Blackbaud products and Convio• Helped ideate marketing campaigns for my clients, gaining proficiency in digital fundraising products such as: HTML/ CSS Email campaigns, Facebook ads, Wiland, Quantcast, Google AdWords, Google Analytics, Emiles, Care2 and Change.org acquisition, ECOAs and eAppends, List Planning, Tests, Optimizely, Website Optimization, and much more. • Some notable clients included the Trust for Public Land, Guide Dogs for the Blind, Mothers Against Drunk Driving, the California State Parks Foundation, and the World Jewish Congress

• Cultivated skills as a grassroots organizer with progressive values and philosophy• Facilitated activities of over 20 volunteers and interns in weekly organizing activities such as phone banking, canvassing, and other voter outreach • Conducted research into the region and its people to plan events and voter development operations • Provided intensive administrative support to Field Director and Regional Field Director to ensure success in community organizing and recruitment

Fulfilled a fellowship as an Organizing Fellow through Students for a New American Politics' Political Action Committee (SNAP PAC). Worked as a Deputy Field Organizer under the Regional Field Director for Congressman Mike Honda's Re-election campaign for the United States House of Representatives, representing California's 17th District.

Developed excellent patron service skills in working for one of the University's most active libraries.

During my time at the Human Rights Campaign, I was an intern for the Political Department. I was responsible for complex political spreadsheets, maintaining detailed records and key political contacts, managing a huge constituent postcard operation, and assistant lobbying in House and Senate offices.

Worked in an Ecology and Evolutionary Biology lab, studying patterns of wasp genetics and cognition.

Taught tennis to students of all ages; promoted to supervisor after two years of employment