Senior Manager, Business And Technology Solutions
CurrentSupport the back-office operations of the consulting firm.• Defined and operate processes for managing IT enhancement requests. Facilitated fulfillment of 400 requests ensuring accurate requirements, forced ranking of priorities, and resolving issues.• Defined scope and requirements of Workday reports for use professional services and financial management teams. Managed 3rd party vendor for delivery of the reports and coordinated acceptance testing.• Served as project manager coordinating IT and business resources to o Modify compensation plans for contract labor,o Enable tracking of time away in training to ensure accurate record of consultant availability,o Modify the contract to cash process