David Thornton Email & Phone Number

London, England, United Kingdom

Delivering compliant testing with a focus on customer service, across the whole London areaResponsible for the delivery of Theory driving tests in London Manager of the Year 2022

Uckfield, East Sussex, United Kingdom

Key Responsibilities• Produced review of sites looking at sales, costs, personnel, commercials• Conducted due diligence of the units in their local communities• Carried out customer profiling, generating sales plans aimed at local markets• Reviewed suppliers / pricing / positioning• Created processes and introduced H&S / Licensing policies• Setting and reviewing housekeeping standards• Generated forecasting and Rota / cost controls and reporting• Reviewing cash flow requirements• Proposing capital ideas for further development• Setting up teams and coaching them to high performance

Key ResponsibilitiesLaunch of new triple scene venue in Tunbridge Wells• Successfully sourced sites in the South East, expanded company growth• Worked up due diligence on target towns• Evaluated commercial viability on size and location, using bottom up forecasting • Built customer profiling across demographics of target towns• Recorded accurate understanding of competitor offerings• Identified gaps in market segments• Responsible for building a team across all areas of the business• Achieved a plan for driving sales to create a ROI in 7 months• Managed all financial aspects

Looking after the key sites of Sutton & Watford, multi site area management and business development for the group, marketing strategy

Looking after several sites in Northampton & Milton Keynes area, managing integration to new owners, working on business profiles

Responsible for all aspects of Operational Management & Leadership, including - Developing & Maintaining Sales / PlanningPersonel Management & Succession planning / RecruitmentHealth & SafetyLicensingPropertyBrand developmentRefurbishment & DevelopmentP&L budgeting / reportingManaged Food purchasing & Menu Development Wet & Dry Stock control

National

Working on brand developments & refurbishmentsWorking on implications of VAT increase strategies

Responsible for turn around of invested unit in Oxford, created £230k swing from loss to profit over 12 months, moved on to resolve potential Licensing issue in Ipswich, closed & developed unit into a new brand, creating ROI in under 8 months