David Andersen

David Andersen Email and Phone Number

Customer focussed professional @ NSW Department of Climate Change, Energy, the Environment and Water
David Andersen's Location
Sydney, New South Wales, Australia, Australia
David Andersen's Contact Details

David Andersen work email

David Andersen personal email

n/a
About David Andersen

I am a strong performing manager with experience in both public and private sector, in the fields of water and resource management (City of Sydney and WaterNSW), transportation and logistics (FedEx Corp), telecommunications (WorldxChange Communications) and Membership Services and Travel (NRMA). I am a results focussed and a people leader. I have acute financial acumen and have managed through multiple organisational restructures and have strong and successfully demonstrated change management skills. I have robust union negotiation experience and am an effective presenter, keen communicator and active listener. An engaging public speaker having been invited to speak internationally, including USA, Singapore and South Africa. I am comfortable dealing with boards having been both a board director and in positions with board presentation experience.Specialties: Leadership, Strategy, Stakeholder Engagement, Union Negotiation, Customer Service

David Andersen's Current Company Details
NSW Department of Climate Change, Energy, the Environment and Water

Nsw Department Of Climate Change, Energy, The Environment And Water

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Customer focussed professional
David Andersen Work Experience Details
  • Nsw Department Of Climate Change, Energy, The Environment And Water
    Manager Water Reform Implementation
    Nsw Department Of Climate Change, Energy, The Environment And Water Feb 2023 - Present
    Sydney, New South Wales, Australia
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  • University Of Technology Sydney
    Guest Lecturer
    University Of Technology Sydney Mar 2020 - Present
    Sydney, New South Wales, Australia
    Delivering lectures in Leadership for postgraduate students in Engineering Leadership
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  • City Of Sydney
    Project Manager
    City Of Sydney Dec 2019 - Feb 2023
    Sydney, Australia
    This role had me working on developing relationships, swimming in the harbour and recycled water.
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  • Waternsw
    Manager, Product Development
    Waternsw 2016 - 2019
    Sydney, Australia
    WaterNSW is Australia’s largest water supplier and the single system operator for all regulated, unregulated and ground water activities in NSW. My role was to develop and implement product based “whole of business” service offerings to support customer satisfaction and growth objectives, whilst measuring and monitoring customer perception of our business through a targetted research program
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  • Waternsw
    Manager, Business Improvement Services
    Waternsw Jan 2015 - Dec 2015
    Sydney
    WaterNSW is Australia’s largest water supplier and the single system operator for all regulated, unregulated and ground water activities in NSW. Business Improvement is about developing together our Integrated Management Systems and driving a culture of continual improvement.
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  • State Water Corporation
    Program Director - Basin Planning
    State Water Corporation Jun 2013 - Dec 2014
    Sydney, Australia
    Work on identifying, scoping and delivering projects to deliver Sustainable Diversion Limit (SDL) adjustments for NSW regulated rivers.
  • State Water Corporation
    Program Director - Business Transformation
    State Water Corporation Apr 2012 - Dec 2014
    Dubbo
    Working on numerous projects including the Computer Aided River Management in the Murrumbidgee.
  • State Water Corporation
    General Manager, Commercial Business
    State Water Corporation Jul 2010 - Apr 2012
    Dubbo
    Commercialisation of the non-regulated business streams.
  • State Water Corporation
    Manager, Customer Operations
    State Water Corporation 2008 - Jul 2010
    Dubbo
    State Water is NSW's rural bulk water delivery corporation, annually delivering more than 5,500GL of water to regional NSW, along on average 7,000km of rivers. In accordance with water sharing plans, we also deliver 9,000GL of water for the environment.
  • Nrma Motoring + Services
    Head Of Customer Service
    Nrma Motoring + Services Oct 2001 - 2007
    North Strathfield
    A variety of management roles at the NRMA saw me lead customer service for Motoring + Services and manage the country network.
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  • Communications Alliance Ltd
    Board Director
    Communications Alliance Ltd Sep 1999 - Sep 2001
    North Sydney
    Elected Industry Representative
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  • Worldxchange Communications
    General Manager, Customer Services
    Worldxchange Communications May 1997 - Sep 2001
    North Sydney, Australia
    Responsible for the leadership of Customer Service, Sales Support and Technical Assistance across Australia and New Zealand.
  • Fedex
    Manager, Customer Service
    Fedex Apr 1991 - Dec 1996
    Sydney, New South Wales, Australia
    Management of Customer Service delivery including call centre operations & inbound sales.
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David Andersen Skills

Change Management Strategic Planning Negotiation Operations Management People Management Process Improvement Business Strategy Customer Service Stakeholder Engagement Management Project Planning Coaching Performance Management Employee Relations Team Building Leadership Development Organizational Development Policy Governance Business Analysis Recruiting Team Management Project Management Stakeholder Management Leadership Strategy Analysis Telecommunications Business Transformation Business Process Improvement Risk Management Program Management Team Leadership Vendor Management Contract Management Call Centers Sales Operations Project Delivery Training Business Process Government Outsourcing Budgets Procurement Business Planning Management Consulting Human Resources Logistics New Business Development Culture Change

David Andersen Education Details

Frequently Asked Questions about David Andersen

What company does David Andersen work for?

David Andersen works for Nsw Department Of Climate Change, Energy, The Environment And Water

What is David Andersen's role at the current company?

David Andersen's current role is Customer focussed professional.

What is David Andersen's email address?

David Andersen's email address is da****@****.com.au

What schools did David Andersen attend?

David Andersen attended University Of Adelaide, Institute For Strategic Leadership, University Of New South Wales.

What are some of David Andersen's interests?

David Andersen has interest in Leadership, New Technology, Children, Politics, Civil Rights And Social Action, Environment, Science And Technology, Customer Service, Disaster And Humanitarian Relief, Human Rights.

What skills is David Andersen known for?

David Andersen has skills like Change Management, Strategic Planning, Negotiation, Operations Management, People Management, Process Improvement, Business Strategy, Customer Service, Stakeholder Engagement, Management, Project Planning, Coaching.

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