David B. Email & Phone Number

Hollywood, Fl

David is responsible for building a world-class IT support organization that serves small to medium business as their own IT department. Under his leadership, Connections has become one of the top 500 Managed Service Providers in the world, serving an array of industries including legal, medical, construction, accounting, distribution and manufacturing.During his tenure, David led a transformation of the company from an IT projects contractor to the leading managed IT services provider… Show more David is responsible for building a world-class IT support organization that serves small to medium business as their own IT department. Under his leadership, Connections has become one of the top 500 Managed Service Providers in the world, serving an array of industries including legal, medical, construction, accounting, distribution and manufacturing.During his tenure, David led a transformation of the company from an IT projects contractor to the leading managed IT services provider in South Florida. David has developed the sales model the company uses to have conversations with prospects. He's also built the intensely focused client care team that provides the daily support to his clients. David's ongoing involvement in the company centers on business development, both the organic growth of winning the trust of clients individually as well as acquisition. He also oversees all the finances and maintains an active, strategic role in developing the customer service team. Show less

Hollywood, Fl

As a founding partner in ConnectSMART, I'm able to fulfill my passion in providing clear operational metrics to help managed service providers and value added resellers operate their business at peak efficiency.We provide IT service providers a new way to view and understand data about productivity, while leveraging live feedback to capture and document those processes that are inefficient in order to repair and replace them. With ConnectSMART, staff can view their own productivity and… Show more As a founding partner in ConnectSMART, I'm able to fulfill my passion in providing clear operational metrics to help managed service providers and value added resellers operate their business at peak efficiency.We provide IT service providers a new way to view and understand data about productivity, while leveraging live feedback to capture and document those processes that are inefficient in order to repair and replace them. With ConnectSMART, staff can view their own productivity and take ownership and responsibility in making changes to improve. Over 1,200 MSP's and IT Service Providers trust ConnectSMART to gain accountability, efficiency, and profitability faster by making their entire data set actionable for the first time via a real time dashboard and KPI based platform that continually provides a live, complete feed of your company's health, efficiency, and delivery and aligns every employee to business success every day. ConnectSMART leverages first hand experience to enable MSP's and IT Service Providers to quickly cut through layers of siloed data across multiple management platforms and create a centralized dashboard that focuses every employee on the key metrics that drive the business so they can identify exceptions as they occur and make adjustments real time. Show less