David Jonathan & The Inner City Bedlam is a live array of different jazz inspired styles of music that catalogues original social justice. It overflows with tones of social justice reform, love, happiness, and anger of a past that has yet to be repaired.

As an independent contractor, provide marketing and consultation services to new and existing clientele in both B2B and B2C sectors. Supply a plethora of services including digital marketing services, (social media management, website and podcast creation and maintenance), marketing consultation, entertainment and music services (music production and arrangement, recording arts, artist development, touring, etc.)

s a sales associate, use strong negotiation and persuasion skills to sell advertising products and services. Identify new customer opportunities through careful study of advertising markets. Optimize revenue levels by developing engaging promotional programs.As the company's drum instructor, provided engaging lesson plans covering music history and theory for individual students of all ages and diverse musical ability..Collaborated with parents and guardians to determine desired learning outcomes, the lesson schedule and additional practical matters. Fostered enthusiasm for the drums and good practicing habits by creating a comfortable and fun environment during lessons.

Managed over 20 employees for a Western New York fleet of 110 vehicles ranging from small 4-door sedans to 14 passenger buses with wheelchair lifts. Maintained log of monthly vehicle inspections reports, vehicle registrations, and medicaid mileage filing sheets for the state of New York. Maintained vehicle repairs with various vendors. Managed employees that drove buses for various day habilitation and group home programs for individuals with developmental disabilities. Responsible for the filling out and exchanging vehicle accident information such as MV-104's and insurance. Implemented new training programs to teach new employees based upon and according to the standards of the company's outline.

Handled pest control issues for clients including residential and commercial accounts. Addressed questions and concerns from the general public. Maintained up-to-date and accurate program files and records. Identified maintenance and safety issues at program facilities and coordinated repairs. Reviewed study findings and recommended options for project restructuring, funding alternatives and reducing costs.

Proofread and reviewed all print and electronic content for correct grammar and adherence to company's standards. Established and maintained effective communication system and identified and drove creative solutions for problems .Ensured exceptional client service and quality product offerings. Provided strategic direction on prioritization, integration and resource application. Implemented processes to streamline workflow.

Hospital security sargent supervisor.Guaranteed positive customer experiences and resolved all customer complaints. Created new processes and systems for increasing customer service satisfaction. Responded promptly to general inquiries from members, staff and clients via mail, e-mail and fax. Cross-trained and provided back-up for other customer service representatives when needed. Resolved escalated customer issues quickly to drive client retention.

Guaranteed positive customer experiences and resolved all customer complaints. Created new processes and systems for increasing customer service satisfaction. Responded promptly to general inquiries from members, staff and clients via mail, e-mail and fax. Cross-trained and provided back-up for other customer service representatives when needed. Resolved escalated customer issues quickly to drive client retention.

Managed Premium Plus account holders, who had a minimum balance of $50,000 .Reached out to dormant accounts to re-engage customers and increase revenue. Communicated with customer accounts on a frequent basis to check on satisfaction and increase revenue. Streamlined operational efficiencies by developing customer service protocols and standards. Participated in various incentive programs designed to support achievement of production goals. Consistently met and exceeded department expectations for productivity and accuracy level.