David Chung Email & Phone Number

Kirkland, Wa, Us

Kirkland, Washington, United States

Digital Marketing Project Manager and Agile Project Leader. Directing a small team of designers, developers, and content writer to complete project objectives and delivering value to business owners. Exercising a diverse skillset including: business analysis, sales, market research, web design, SEO, copywriting, and more. Responsible for the full project lifecycle from initiating and developing the project charter, to creating the project management plan, managing project knowledge and work, communicating and negotiating with stakeholders, and serving as the main point of contact for any digital marketing initiatives. Eliciting requirements, controlling the project budget and scope, ensuring the project sticks to the planned schedule and monitoring project performance. Driving innovation at Integrity Marketing Services to continue improving our processes and learning from our experiences.

Seattle, Washington, United States

Setup & tested Google Search/Display + Facebook campaignsCreated landing pages for ad groupsWrote blog posts and optimized for SEOCollaborated with account managers to troubleshoot and deliver projects

Lynnwood, Washington, United States

Personally managed a project from start to finish that increased monthly subscription revenue over 300% between December 2021 and April 2022, resulting in more cash flow, fewer delinquent accounts, and more time saved. Provided guidance across internal teams on how to implement changes.Proactively coordinated with different teams to design a workflow that fixes the connection between billing/payment updates for all customer accounts. Reduced expenses by $7k/month as a result of auditing data and implementing operational improvements.Manually processed over $5 million in total sales during a 12 month period. Maintained accurate financial records with pricing calculations, administered payment gateways and created spreadsheets to help ownership make forecasting decisions.Created all financial service contracts and invoice templates for the company, making changes to documents in accordance with regulatory and business requirements. Maintained onboarding documents for every new customer, demonstrating written communication skills and strong attention to detail.

Seattle, Washington, United States

Increased revenue for Zillow Premier Agent with high volume outbound calls and written campaigns to identify, qualify, and acquire new partner accounts. Generated leads for Business Consultants to upsell accounts.> Demonstrated ability to cold-call, overcome objections, execute virtual consultations, negotiate agreement terms, and close the deal.> Total sales increased 300% over the six month period from April to September 2020 and achieved my personal best in terms of gross revenue during the last month.> Closed 80% of new business through self-generated leads vs 20% from inbounds/company leads. Built relationships with real estate professionals through prospecting various channels.> Created reports using market data to support partner initiatives and engaged prospects using marketing content + product demos.> Developed organizational skills by maintaining detailed notes on activity/accounts in Salesforce.

Seattle, Washington, United States

Daily B2B outbound calling activity averaging 200 dials + 3 hours talk-time. Cold-called prospects in a wide range of vertical markets to generate leads, set appointments, present advertising options, negotiate terms, onboard new partners, and collect payment over the phone. 100% of new accounts acquired through self-generated leads and prospecting strategies.> Acquired over $110,000 of new print advertising accounts during tenure. Total sales increased consistently each month from $2000 in Nov 2018 to $10,000 in Aug 2019.> Opened more than $11,000 in new accounts during the month of October 2018, the most of any employee during the month.> Top performing Account Manager in May 2019, with total sales exceeding $15,000.> Increased revenue by practicing upsell techniques and growing existing accounts over time.

Edmonds, Washington, United States

Acquired new accounts by providing digital marketing, online training and web building services to clients using a consultative process. Promoted to team leader at the start of 2017 and managed a team of three sales representatives to drive sales and hit KPI targets.> Led the top performing sales team in February 2017 and August 2017, with over $50k and $100k of new business respectively.> Exceeded quota, weekly appointments set, and average dials per day during November 2016 resulting in our team winning a sales contest.> Demonstrated customer service skills and professionalism while troubleshooting issues and handling service inquiries.

Seattle, Washington, United States

Supported various functions on the Payments Accounting Team.> Processed daily accounts receivable invoices and credit memos and reduced the time spent on data entry by 20%.> Utilized Oracle Accounting Software and Excel to extract data and present financial reports. Learned MySQL and applied the basics in building a database for ledger reconciliation.> Demonstrated technical writing skills through the documentation of various processes in the form of a step-by-step manual.> Collaborated with internal stakeholders to troubleshoot system issues and expedite the flow of information.