About SMITH: Built on a culture of passion and tomorrow’s technology, we’re a new kind of commerce agency with one purpose: to make buying and selling awesome. Every day our brand experiences and commerce architectures enable over 500,000 transactions around the world, supporting over $38 billion in annual revenue for our clients. From hamburgers and Hawaiian escapes to hospital equipment and HVAC systems, we make it easier for buyers and brands to do business around the clock.

● Manage complex SAP Hybris B2B and B2C implementations leveraging industry best practice to maximize ROI and reduce time to market.● Responsible for all aspects of the project delivery to meet clients expectations.● Alignment of clients strategy to ensure successful implementation of primary and subsequent phases.● Fiscal ownership of project budget / forecast and actual

Project management of B2B and B2C Hybris solutions

Project management of B2B and B2C WebSphere Commerce solutions

CrossView is a pioneering provider of cross-channel commerce solutions that empower organizations to deliver an integrated consumer experience and optimize transactions for all customer touch points.

Responsibilities: • All aspects of InkStop’s e-commerce presence for B2C and B2B• Production support of the EDI Gateway and EAI using Sterling Gentran Integration Suite (GIS) • Loyalty/CRM System (InkStop Rewards)• Help Desk / Customer Service•Budgetary responsibility for production systems and new projectsProjects and Accomplishments:• Conducted strategic business analysis and gathered and documented requirements for the e-commerce road-map.• Developed… Show more Responsibilities: • All aspects of InkStop’s e-commerce presence for B2C and B2B• Production support of the EDI Gateway and EAI using Sterling Gentran Integration Suite (GIS) • Loyalty/CRM System (InkStop Rewards)• Help Desk / Customer Service•Budgetary responsibility for production systems and new projectsProjects and Accomplishments:• Conducted strategic business analysis and gathered and documented requirements for the e-commerce road-map.• Developed budgets and documented requirements, process flows and managed the RFP bid process. • Project managed, designed and built InkStop’s online presence and e-commerce business from the ground up. System was built using IBM WebSphere Commerce / Sales Center platform. Integration points included; JDA MMS, GIS EDI, CCH Sales Tax, RBS Credit Card Services, Loyalty Lab CRM and United Stationers for drop ship and inventory of 25,000 different products direct to consumers. Integrated with InkStop’s ERP - JDA Merchandise Management System. • Continually updated on-line content including catalogs, images and static pages. • Completed initial process design and prototyping utilizing the same platform built for B2C for new B2B initiative.• Converted legacy CRM application to new outsourced provider including data migration. Designed and delivered email marketing and targeting campaigns and provided business intelligence reporting using MS Reporting Services.• Managed and provided production support of the GIS EDI gateway to both e-commerce and EDI vendors. Completed process design and on-boarding of new vendors or EDI documents. EDI documents passed included; 832, 852, 850, 855, 856, 810.• Delivered an outsourced customer service solution to provide assistance to customers with website orders, complete returns processing and handle inquiries to corporate office. Show less

Responsibilities: • Maintain high availability of corporate systems and servers and ensured that they continually meet business requirements. • Manage both production support and new systems design and delivery.• Budgetary responsibility for US and Canada IT operations.• Performed analysis and created requirements definition for the dealer on-line store. Created the specifications for development on WebSphere Commerce and J.D.Edwards. • Conducted analysis of business… Show more Responsibilities: • Maintain high availability of corporate systems and servers and ensured that they continually meet business requirements. • Manage both production support and new systems design and delivery.• Budgetary responsibility for US and Canada IT operations.• Performed analysis and created requirements definition for the dealer on-line store. Created the specifications for development on WebSphere Commerce and J.D.Edwards. • Conducted analysis of business processes and performed gap analysis for new POS systems• Created initial POS Project RFP documentation and managed the bid process• Managed design and delivered POS hardware and software to all 200 stores. A complex two year, $2.2M project to reorganize and replace the legacy POS application with Datavantage’s Store21 and Proact reporting systems integrated with J.D.Edwards. • Managed internal and external contract resources to support and manage day to day operations and enhancements of J.D.Edwards –. Heavily involved in specification and business requirement definition. Platform: IBM iSeries/ OS400.• Responsible for the implementation and management of Cisco Voip switch/ Call Center • Responsible VSM web presence in North America. Web sites were informational and transactional B2B / B2C. • Created portals to manage our retail store configuration. Technologies include MS Commerce Server 2007, WebSphere Commerce, Red-Dot CM, Sharepoint.• Responsible for server, network and power management refresh during 2005. • Management and technical support of both internal and external resources to 200+ local and remote users. Show less

Responsibilities• Ultimate responsibility for creating and growing this newly founded division delivering eCommerce Solutions to our business partners.

Responsibilities:• Managed a group of 48 IT professionals at the company’s corporate headquarters with an annual budget of over $14M. • Presentation and status reporting to ANC board. Long Term Strategic planning, budgeting and integration with shared services of Alamo and National. • Day to day management of software development for Corporate and Field Operations, LAN/WAN networking, Telecommunications & IS Operations supporting both corporate and 430 branch locations.

Business analysis & management of full life-cycle software development. Managed and lead a team of developers producing solutions predominantly targeted for the Microsoft Windows environment. Project management of larger developments (100+days) with full project and budget tracking.Provided technical consultancy and feasibility studies to aid pre-sales.Prepared, presented, and facilitated client workshops. Delivered on a variety of client/server web enabled platforms.

As part of the new systems development it was my responsibility to provide BHS (http://www.bhs.co.uk/) with systems analysis and offer best solution for any given business requirement.• Developed new strategic business solutions for a large retailer – 50+ POS in each of their 70 locations • Analysis and design of solutions • Project management, development and deployment of in-store applications.• Ensure project deliverables adhered to Catalyst structured methodology (an SSADM… Show more As part of the new systems development it was my responsibility to provide BHS (http://www.bhs.co.uk/) with systems analysis and offer best solution for any given business requirement.• Developed new strategic business solutions for a large retailer – 50+ POS in each of their 70 locations • Analysis and design of solutions • Project management, development and deployment of in-store applications.• Ensure project deliverables adhered to Catalyst structured methodology (an SSADM derivative). Show less

• Provided first line system analysis, development and support to a mixed platform estate of circa 300 stores. The installed estate consisted of IBM 4680 Series EPOS/Back Office installations with data links via IBM RS6000s to The AS400 merchandising system. EPOS installations were a hybrid of Windows/RTC RAMIS/in-house custom software.• Project management and deployment of systems to new and existing stores.• Business analysis and full project life cycle development through… Show more • Provided first line system analysis, development and support to a mixed platform estate of circa 300 stores. The installed estate consisted of IBM 4680 Series EPOS/Back Office installations with data links via IBM RS6000s to The AS400 merchandising system. EPOS installations were a hybrid of Windows/RTC RAMIS/in-house custom software.• Project management and deployment of systems to new and existing stores.• Business analysis and full project life cycle development through development, installation & implementation phases of new systems, software and hardware requirements. Show less

• Supplied specialized multi-branch retail organizations with supply chain, inventory and sales management solutions.• Involved in all projects where the need for data re-formatting and integration was required for import/export to legacy systems and hardware platforms• Investigated and provided detailed analysis and business cost benefits for investing in the next generation of production aids that would improve and shorten the production time of software and profitability of the… Show more • Supplied specialized multi-branch retail organizations with supply chain, inventory and sales management solutions.• Involved in all projects where the need for data re-formatting and integration was required for import/export to legacy systems and hardware platforms• Investigated and provided detailed analysis and business cost benefits for investing in the next generation of production aids that would improve and shorten the production time of software and profitability of the company. Show less