Managing Director
CurrentSpearheaded operations and management initiatives to enhance the efficiency of Groundwork Indy's operations. Implemented new project management systems, including Salesforce for data tracking, and established accountability measures to monitor daily performance across all management levels.Implemented and customized a company-wide Salesforce system for comprehensive data tracking of operational results and case management, specifically tailored for youth workers, and provided extensive training to ensure effective utilization.Deployed and tailored ClickUp, a project management software, across the organization to monitor daily progress, document before-and-after photos, and collect operational and impactful stories for enhancing donor relations and stewardship, followed by thorough user training.