David Jones Email & Phone Number

London Area, United Kingdom

Hillsboro, Oregon, United States

With the focus on providing world class documentation and training, I manage a team of Technical Writers and Technical Training Developers in Intel's Ethernet Products Group.

Hillsboro, OR

Developing and maintaining datasheets, specifications, product briefs, application notes, and other related documentation for Intel’s Ethernet controllers, adapters, and related networking hardware.

Hillsboro, OR

Developing and maintaining datasheets, specifications, product briefs, application notes, and other related documentation for Intel’s Ethernet controllers, adapters and related networking hardware.

Portland, Oregon

• Led a team of Software Engineers and an Online Help Architect in providing infrastructure support for centralized Technical Publications group and cloud-based delivery of online help, printed documentation and training.
• Managed and served as an integral part of Infrastructure Engineering team providing tools, processes and support for centralized Documentation and Training Development group, resulting in improved productivity through.
• Implemented and managed web-based documentation / training delivery to all end-user clients and support personnel, which enabled on-demand access to product / process documentation.
• Reduced application suite disc space requirements 30% by implementing a cloud-based online help model.
• Saved the company $150K in the first year by implementing cloud-based online help for ADP Dealer Management Systems applications.

Portland, Oregon

• Directed a team of Software Engineers to provide infrastructure support for the centralized Technical Publications group, and provide web-based delivery of end-user and support-based product and process documentation..
• Assembled and managed an Infrastructure Engineering team providing tools, processes and support for centralized Documentation and Training Development group, resulting in productivity gains through increased focus on.
• Led cross-functional team to implement internal documentation publishing system, providing a foundation for the move from print-based reproduction and distribution to web-based content delivery.
• Reduced documentation reproduction costs by implementing PDF-based documentation delivery.
• Saved the company $180K annually by moving subscription-based support documentation from CD / DVD-based to web-based delivery.

Portland, Oregon

Wrote, maintained and coordinated print and online documentation for the UNIX system software portion of ADP’s turnkey automotive Dealership Management Systems. As project lead, developed plans and detailed schedules; and coordinated / monitored the work of other writers.

Beaverton, Oregon

Authored, maintained and coordinated all related printed and web-based documentation / online help for one of NAI’s network monitoring and analysis applications for both UNIX and Windows platforms. As Project Lead, developed plans, functional specifications, and detailed schedules, while coordinating and monitoring the work of other writers. Additional.

Wilsonville, Oregon

Wrote and maintained several manuals and training materials in the Mentor Graphics Logic Synthesis and Timing Analysis product lines, involving VHDL Synthesis, Schematic Capture, Timing Analysis, and Top-Down Electronic Design applications.

Bs, Computer Systems Engineering Technology

Activities and Societies: Phi Delta Theta

Bs, Industrial Management Technology