Customer Service• Research and update personal knowledge of all customer finished products in order to assurequality control• Work as a liaison between the customer, sales team, and production in order to acquirebusiness through technical solutionsOperations Supervisor• Extensive experience directing production, quality, safety, and cost control for productionresulting in minimal waste and higher yield of finished product• Manage various root cause failure analysis investigations in response to safety and equipmentfailures in order to collaborate with engineers to create a safer production environment• Planning and scheduling multiple projects and leading production employees through leanmanufacturing to increase efficiency while maintaining low overhead• Manage raw materials inventory by coordinating with vendors in order to decease spendingcosts• Proven ability to design and enhance processes in support of continuous improvementprograms• Create production scheduling system with periodic cost forecasting capability• Demonstrate track records in training, mentoring and motivating teams to improve overallproductivity and staff performanceProduct Specialist• Manage multiple projects simultaneously, with competing priorities, while maintaining noquality issues, exceeding customer satisfaction, and yielding below 1% returns• Collaborate with client representatives and internal project consultants regardingimplementations and tool support questions to guarantee a seamless transition throughoutthe project timeline• Modify and engineer grid material, sales samples, and recommend labeling insight toguarantee customer satisfaction• Qualify prospecting customers and submit realistic product expectations to ensure ourcompany can successfully fulfill customer needs and specifications• Communicate with prepress, production, and sales to spearhead any foreseeable problemsand implement the best possible solution