David Brown Email & Phone Number

Bedford, Ohio, United States

Cleveland, Ohio, United States

Responsible for oversight of residential and commercial installation and service teams. Responsible for billing and collections on installation projects and service. Managed staff of fifteen (15) installation and service technicians as well as five (5) inside support specialists

Sharon Center Oh

Responsible for day-to-day operations and sales for both local as well as National Account customer baseManage network of Authorized Subcontractors to perform field workResponsible for the management and execution of monthly operating budget. Develop a customer retention program to provide system inspections for customers and get contract extensions in return, helping alleviate escalating attrition rates

Bedford Heights Oh

Managed installation and service for several National Account customers across the US, Canada and Puerto Rico, focusing mainly on electronic security, fire, CCTV and Access Control

Arlington Heights, Il

Vast experience in licensing and license compliance. Personally hold 25 state alarm licenses. Over 35 years in the electronic security industry with experience in sales, operations, monitoring and general management.

Champaign, Il

 Responsible for field and technical service operations for customer base of nearly 30,000 customers Nationally, Puerto Rico and Canada Manage network of over 1500 Authorized Service Subcontractors to perform field work Developed process to ensure that our Authorized Service Subcontractors met all of the insurance and licensing requirements needed to perform field work Responsible for the interface of our largest National Account customers; providing operational support and sales support Set up and established National Account Service Center to provide both the internal support as well as the external site visits required Responsible for the management and execution of monthly operating budget. Consistently met or exceeded goals from both a revenue basis and an gross profit basis Assisted with the development of an on-going licensing compliance program Obtained UL 2050 certification for Central Station in order to provide service for DOD facilites

 Responsible for field and technical service operations for customer base of nearly 100,000 Nationally, Puerto Rico and Canada Manage network of 350 Authorized Service Subcontractors to perform field work Responsible for providing and internal technical support center for customer base to utilize 24 hours per day Responsible for the management and execution of monthly operating budget. Consistently met goals from both a revenue basis and an EBITDA basis Developed a customer retention program to provide system inspections for customers and get contract extensions in return, helping alleviate escalating attrition rates

 Responsible for field and technical service operations for customer base of nearly 100,000 Nationally, Puerto Rico and Canada Manage network of 350 Authorized Service Subcontractors to perform field work Responsible for providing and internal technical support center for customer base to utilize 24 hours per day Responsible for the management and execution of monthly operating budget. Consistently met goals from both a revenue basis and an EBITDA basis Developed a customer retention program to provide system inspections for customers and get contract extensions in return, helping alleviate escalating attrition rates

 Responsible for field and technical service operations for customer base of nearly 100,000 Nationally, Puerto Rico and Canada Manage network of 350 Authorized Service Subcontractors to perform field work Responsible for providing and internal technical support center for customer base to utilize 24 hours per day Responsible for the management and execution of monthly operating budget. Consistently met goals from both a revenue basis and an EBITDA basis Developed a customer retention program to provide system inspections for customers and get contract extensions in return, helping alleviate escalating attrition rates

Computer Programming

Music