David Garner Email & Phone Number

1 of 20 interns out of 600 applicants chosen to be apart of a 16-week business/technology boot camp program. Tackling real-world applications with Fortune 500 affiliated companies such as; TTX, Google, Microsoft, IBM, Accenture, etc. The i.c.stars program provides hands-on access to qualified and helpful facilitators to open a vast network of corporate professionals looking for not only educational experience but actual business success.Formulated a scrum team of four, functioning as the Business and Technical Analyst, responsible for direct communication with the client contact at TTX, performing careful documentation of business processes and team meeting objective. Analyzed task requirements relative to team output, and closely worked with our Developer to ensure the best outcome for the project.

Greater Chicago Area

My team managed a support line between repair facilities and partnered insurance companies, making it easier to process motor vehicle claims. I provide Technical Support for insurance customers, appraisers, and repair shops utilizing CCC ONE and CCC Portal.

Greater Chicago Area

• Ensure proper setup and appraisal of banquet events and meeting rooms as instructed by manager team and Banquet Event Orders (BEOs), including (linen, tables, glassware, room detail, etc)• Greet guests, and respond to any special requests in a friendly and helpful manner, abiding by company core values• Work closely with other property departments in order to well regulate, and launch large-scale banquet events (Weddings, Receptions, Parties, etc)

Des Plaines, Il

• Assist hotel guests with check-ins, managing guest accounts, and concession purchases• Train to handle night audit documentation, and maintain daily credit and debit transactions

Greater Chicago Area

• Provided technical support for ShowingTime and national realty offices via remote, phone and email• Crafted and resolved IT trouble tickets utilizing Salesforce application • Worked to resolve desktop, client, and application issues by contributing to knowledge base • Assisted in scheduling showings of agent properties, inspections, and appraisals via phone with strong verbal communication with varied audiences

• Head of daily maintenance for IT student staff, responsible for academy computer rooms, on-call technical issues, equipment laundering, technical support for faculty and students• Remodel computer labs with upgraded hardware between semester breaks• Provide Level 1 technical support in-house for students and faculty, first response team• Prepared data in Excel spreadsheet for wireless user authentication integration

I provided direct technical support in a cross-platform lab environment, as well as maintained workflow via troubleshooting, and managing installations of hardware and software. I worked closely with other interns to complete integration of LAN into WAN cabling. I also created and managed LAN Users and Group accounts as well as assigning security permissions.

Bachelor Of Applied Science (Basc), Information Technology

Education record