David L. Phillips Email & Phone Number

United States

Every year, Genesys® orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service℠, our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty.

Mid-Atlaintic Region

Your manual payment process costs too much, takes too much time, lacks visibility and is prone to errors and fraud. My AP Automation solutions can transform a manual payment process into a modern, streamlined, automated operation that expands a business' bottom line. Is your business ready to grow faster and be more competitive? Ask me about a payment process make-over.

Espresso Coffee Solutions has grown into more than just providing ingredients and equipment to people who enjoy specialty coffee. Espresso Coffee Solutions truly offers solutions. With the addition of consulting services to assist companies in the acquisition and implementation of unique automated brewing systems, supply chain management and key account management, ECS is your guide to exploring areas of the coffee market that are still dynamic and exciting.Espresso based beverages remain very popular with consumers and hold tremendous profit potential. ECS helps clients adopt the right equipment, ingredients and business model.

Raleigh-Durham, North Carolina Area

American Express is a global service company, providing customers with exceptional access to products, insights and experiences that enrich lives and build business success.Each day, American Express makes it easier, safer and more rewarding for consumers and businesses to purchase the things they need and for merchants to sell their goods and services. An engine of commerce, American Express provides innovative payment, travel and expense management solutions for individuals and businesses of all sizes. Most of all, we help our customers realize their dreams and aspirations through industry-leading benefits, access to unique experiences, business-building insights, and global customer care. We enable our customers to do and achieve more.American Express Open is focused on helping Small Businesses do more business. Global Commercial Payments works with Amex's top clients to help them grow their business, put money on their bottom line, and maximize the benefits associated with being an Open card member.

Raleigh, Nc

Sageworks, Inc, the leader in financial analysis of privately held companies, provides web-based platforms for banks that deliver TruGlobal TM cash flow analysis of complex credits, automated risk rating, streamlined management of documents, ticklers and exceptions, stress testing of loan concentrations, and well documented and defensible ALLL calculations. Bankers that use Sageworks enjoy greater efficiency, consistency and accuracy, which contribute to overall improved profitability.

North America

Innovation Program Manager - I directed R&D and Sales Team members in the development of new business in the appliance, power tool, building and construction markets. I was responsible for all product and marketing strategies for the assigned markets, conducted meetings with upper management contacts at strategic target accounts and oversaw the necessary capital investments in production assets to meet the company's objectives. Key Account Development Manager - Appliance & Consumer Markets: Managed the company's entrance into the consumer/appliance market, generating tens of millions of pounds of annual sales of compounded polypropylene business.

Southeast sales for BASF Engineering Plastics (NPP)Represented the Engineering Plastics unit in the Carolinas as the group grew from a fledgling business into major factor in the engineering plastics market. Managed a variety of medium and large accounts and acted as National Account manager in support of a major power-tool account. Conducted thorough analysis of mono-filament market and expanded business with four of the largest manufacturers in North America.

Malvern, Pa

Technical Service and Product Development

Ba, Chemistry

Activities and Societies: UD Ski Club, Pi Kappa Alpha - Alumni Relations Chair and founder of the Alumni Advisory Board, Organizing.

Hs Diploma, College Preparatory

Activities and Societies: Photographer for the school Development Office, German Club (3 years), Speech and Debate Team, Racquetball.