David Winters Email and Phone Number
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David Winters personal email
David Winters is a Manager, CS and Account Management Strategy at Vonage. He possess expertise in sourcing, technical recruiting, recruiting, talent acquisition, cold calling and 42 more skills.
Vonage
View- Website:
- vonage.com
- Employees:
- 2730
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Manager, Cs And Account Management StrategyVonageChandler, Az, Us
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Manager, Customer Success StrategyVonage Jul 2021 - PresentScottsdale, Arizona, United States- Identify, cultivate and develop strategic programs and initiatives geared to drive incremental revenue growth and increase retention within the Mid-Market and Enterprise Customer Success organization.- Responsible for development of initiatives, data + department/leadership buy-in, as well as tracking and execution of strategic programs and initiatives across the entire Enterprise Customer Success organization.
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Manager, Customer SuccessVonage Aug 2019 - Jun 2021Scottsdale, Arizona- Multiple quarters over 100% to plan as a team. - Top quarter full team attainment of 121% in Q4 2020.- Manage a hybrid team of both CSMs and Senior Enterprise CSMs with the goal of overall revenue retention in mind, measured quarterly.- Responsible for maintaining a book of business valued over $17M ARR.
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Customer Success ManagerVonage Sep 2018 - Aug 2019Scottsdale, Az- Over 100% to plan every quarter in the role.- Manage multi-million dollar ARR book of business consisting of approximately 80+ accounts.- Responsible for NRR of 98% or greater- Conduct in-person and virtual meetings such as QBRs, EBRs and proactive reviews.
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Client Partner, Mid-Market AccountsYelp Dec 2016 - Aug 2018Scottsdale, Az- Manage a book of business containing 10-30+ location regional and national brands with retention and revenue growth in mind.- Understand client’s business objectives/challenges and align Yelp solutions tailored to client need.- Work collaboratively with cross functional teams to drive revenue growth with existing customers. -
Senior Account Specialist, Mid-Market AccountsYelp Jan 2015 - Nov 2016Scottsdale, Az- Strategic role focused on upselling and cross-selling into existing customer accounts.- Partner with Mid-Market Account Managers to drive revenue growth within their books of business by upselling and cross-selling accounts with Yelp advertising products to best help client reach goals.- Partner with the sales team and Account Managers to ensure clients are receiving proper program expectations throughout program.
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Account Manager, Mid-Market AccountsYelp Oct 2014 - Dec 2014Scottsdale, Az- Manage a book of business of mid-sized regional and national brands with increased bookings and net retention in mind.- Work directly with multi-location businesses to provide brand management tools & reporting - Coordinate with Agency Representatives to meet clients digital marketing goals
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Senior Account Specialist, Local AccountsYelp May 2014 - Sep 2014Scottsdale, Az- Top Performing Account Specialist in 3 of 5 months in role.- Strategic role focused on upselling and cross-selling into existing customer accounts.- Work strategically with Account Managers to drive revenue growth within their books of business.
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Account Manager, Local AccountsYelp.Com Nov 2012 - Apr 2014Scottsdale, Az- First ever Local Account Manager to be net retention positive month-over-month.- 3x winner of Top Performer award across the entire department.- Mentor to multiple new hires through mentoring program.- Manage book of business of over 700 accounts with NRR in mind while providing exceptional customer service.- Manage the assimilation of new product features and the dissemination of information about program updates to clients.- Meet and exceed all KPIs while focusing on upsell revenue and overall net retention of customers via additional sales, cross-selling, and renewals.
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Regional RecruiterAerotek Aviation Jun 2010 - Nov 2012Portland, Oregon Area- Working in a regional role, staffing for Aviation positions in the Northwest covering eight (8) states: Alaska, Washington, Oregon, California, Idaho, Montana, Wyoming and Utah.- Directly responsible for managing multiple customer relationships with focus on retaining and increasing opportunities with the customer, and delivering on commitments.
David Winters Skills
David Winters Education Details
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Business, Economics And Psychology
Frequently Asked Questions about David Winters
What company does David Winters work for?
David Winters works for Vonage
What is David Winters's role at the current company?
David Winters's current role is Manager, CS and Account Management Strategy.
What is David Winters's email address?
David Winters's email address is dw****@****tek.com
What schools did David Winters attend?
David Winters attended Washington State University.
What skills is David Winters known for?
David Winters has skills like Sourcing, Technical Recruiting, Recruiting, Talent Acquisition, Cold Calling, Onboarding, Resume Writing, Applicant Tracking Systems, Employee Relations, Internet Recruiting, Human Resources, Strategic Sourcing.
Who are David Winters's colleagues?
David Winters's colleagues are Rick Dawson, Carlos Papaffava, Sean O'leary, Rus Slater, Amanda Jensen, Product Design, Charmaine Bellas.
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David Winters
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David Winters
| Executive Leader | Client Obsessed | Brand Builder | Results DrivenNew York City Metropolitan Area -
David Winters
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