David Mandrell Email & Phone Number

Greater Atlanta Area

• Provide front end support and back end build for all Horizon Clinical applications.
• Expert level troubleshooting and triage proficiency with identifying root cause
• Troubleshoot HL7/interface issues
• Bounce applications and servers as necessary
• Precept new system analysts which included establishing connections for all applications to existing client sites and teaching proper troubleshooting procedures
• Conducts hour to empower sessions for coworkers when teaching opportunities are identified

Greater Atlanta Area

• Advised Change Control committee on feasibility of adding or revising items in HED
• Menu Security Setup and Configuration, including Tokens
• Smart and Smarter Link build and configuration
• Report Setup and Configuration, including ADT Reports, Autoreports and Oracle Reports
• Enterprise Configuration and all subsequent tasks, including Device setup and configuration, Site Table, Staff Setup, Releases, etc.
• Flowsheet Builder for Horizon Expert Documentation (HED), including building, translating, releasing and charting security

Greater Atlanta Area

• Managed the traffic department to ensure projects delivered were on time and with high quality
• Worked with creative & account teams to plan and deliver production solutions
• Led traffic and production meetings
• Trained new and existing team members on agency processes and best practices
• Negotiated the best value from vendors for our clients
• Monitored project budgets to ensure compliance

Greater Atlanta Area

• Managed day to day operations of marketing, branding and design services
• Coordinated multiple project schedules and related activities of strategic and creative staff to ensure projects were completed on time and within prescribed budget
• Led continuous process improvement efforts that were measurable and sustainable
• Directly supervised production managers, account planners and sales team
• Built professional relationships with customers and vendor partners, negotiated contracts managed profit margins

Education record

Bachelor’S Degree