David Nguyen Email & Phone Number

• Provide strong communication to support school partners via email, phone, and chat.
• Accurately gather and document information about issues and questions that partners are raising.
• Test software programs; compare specification to documentation.
• Identify, analyze, and document defects, errors, and functions in the organization's online platforms.

• Review, edit, and input high-quality assessment items into a new online platform.
• Aid in the creation and revision of assessments in the online platform by selecting items, completing layout, and adhering to ANet’s style guide and assessment design principles.
• Help implement adjustments to ANet’s online items, assessments, and analysis guides based on team, content and partner input.
• Support with quality assurance testing of the new online platform and its alignment with ANet’s… Show more
• Support with quality assurance testing of the new online platform and its alignment with ANet’s Assessment Tool. Show less

Greater Boston Area

• Collaborate with the Program Operations Team to develop, design, and produce standards-based Math and ELA paper and online assessments for students.
• Aid in the creation, proofreading, and revision of assessments in ANet’s Assessment Tool while adhering to ANet’s style guide and assessment design principles.
• Maintain and ensure high quality assurance of ANet’s online assessment delivery system and Assessment Tool through daily internal testing.
• Communicate in weekly meetings to… Show more
• Communicate in weekly meetings to find ways to improve online items, assessments, and analysis guides based on editor and team input. Show less

• Drafted proposal contracts for distribution to schools and partners via DocuSign.
• Maintained informational trackers and spreadsheets with current data on school districts and potential partners.
• Created and updated information pertaining to data provided by our partners and prospective clients in Salesforce.

Braintree, MA

• Handled cash register operations while ensuring accuracy of cash transactions and refunds.
• Provided excellent customer service while addressing product-related questions and customer complaints.
• Trained newly hired employees to understand company values and responsibilities.

Remote

Assisted with a variety of tasks from animation to eventual background design. Utilized programs such as Adobe Animate and Sketchup.

Newton, Massachussetts

• Engaged customers in friendly conversation while completing monetary transactions.
• Properly bagged items to ensure products arrive at their destination in the condition they left the store.
• Offered additional assistance and services to thank the customer for shopping at Wegmans.

Bachelor Of Fine Arts - Bfa, Animation, Interactive Technology, Video Graphics And Special Effects, Senior

Animation, Interactive Technology, Video Graphics And Special Effects