David Niemeyer Email & Phone Number

Dallas/Fort Worth Area

WORLDS is a spatial AI company creating live, AI-powered simulations of the real-world. Our SpatialSense platform enables organizations to remotely observe, analyze and learn from their physical environments in ways and at a scale that were never possible before.Worlds, in partnership with the University of North Texas (UNT) and Air Force Research Labs.

Dallas/Fort Worth Area

As the head of Support, I built a global support organization with a customer-first focus. We grew from 2 support engineers and 24 domestic clients to over 200 installations in 19 countries around the world, while maintaining a personal relationship with all our regular customers. I build strong, healthy customer relationships, where expectations are clear.

DFW

Managed Verizon’s service delivery for a major North Texas airline and one of the largest global oil industry services organizations. Responsible for revenue retention and growth on our largest customer accounts.Revenue growth begins with a satisfied customer. I drive customer satisfaction by ensuring stable operations, consistent processes and instituting.

Dallas/Fort Worth Area

Managed a team delivering full outsourced Application Management for mission critical systems required to run large international operations for a major North Texas airline. Worked closely with client’s development teams to deploy new versions of their application and maintain optimal uptime for critical applications. Worked closely with the client's.

Irving, Texas

Managed ITOne Operations, a complete IT outsourcing solution for a large state government insurance clearinghouse. Managed client relationship, developed new initiative proposals and drove projects to successful completion.Developed strategic IT requirements matched to business requirements; mapped out storage requirements and planned growth; defined.

Irving, Texas

Managed delivery/implementation team for new line of business: ITOne, a complete IT outsourcing service for mid to large companies. Manage outsourcing strategy, implementation and service delivery.Enable ITOne Operations service delivery through full migration to outsourcing provider. Manage new environment build-out (usually with significant consolidation.

Irving, Texas

Led team responsible for rapid deployment of all new customer solutions. Budget preparation and management for prompt activation of new revenue and ensure solutions transitioning to customer support are stable and supportable within defined SLA parameters.Managed Implementation workforce needs to meet sales pipeline forecast for new revenue turn up and.

Irving, Texas

Took over and corrected project disasters for multiple hosting deployments. Established project methodologies to ensure greater success for all implementation projects.Managed customer projects to meet VISA, CISP requirements for eCommerce application and HIPPA and SOX standards for data security.

Dallas/Fort Worth Area

Managed AA’s outsourcing contract with Sabre. Vendor relations to ensure contract compliance. Updated departmental business requirements and negotiated contract amendments.

Dallas/Fort Worth Area

Daily operation, budget preparation and management for flight information display systems (FIDS), curbside check-in automation, ticket/baggage printer automation and device support at worldwide airport locations.Led development of the industry’s first mobile (wireless), automated curbside check-in system from idea inception and proof of concept, through.