David Procopio Email & Phone Number

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Toronto, Canada Area

Deloitte University North, Toronto, Ontario, Canada

Plan and direct the functions of administration and planning of the Food and Beverage Department to meet the daily needs of the operationDescribe, assign and delegate responsibility and authority for the operation of the various food and beverage sub-departments, e.g. room service, restaurants, banquets, kitchens, steward, etc.Develop, implement and.

Toronto, Canada Area

• Hire, mentor and motive managerial and supervisory staff to develop strong ties with our large temporary workforce
• Develop strategic plans to build more loyalty and longevity with staffing pool
• Enhance client relationships through direct guidance and open relationships
• Responsible for the P&L evaluation of various clients and market segments to ensure stable growth and client satisfaction

Klienburg

• Responsible for overall operations of 4 room banquet hall including on-site chapel
• Directed sales and marketing efforts to maximize future bookings and leverage existing clients for referrals
• Prepared budget and forecast for all operations
• Monitored all costs and looked for efficiencies in both cost savings and strategic investment opportunities
• Performed feasibility assessment for a new software program to streamline the booking and management of all events

Toronto, Ontario, Canada

• Direct management team to preplan and execute a variety of events including trade shows, plated gala dinners, conferences and much more
• Mangage mulitple on-demand outlets including menu design, layout, forcasting, auditing and future development
• Responsible for scheduling, training, motivating and evaluating one hundred fifty team members including banquet managers, banquet captains, banquet servers, and porters
• Strategically plan and balance multiple events throughout the 1 million square foot facility across two buildings often many happening simultaneously
• Prepare detailed pro forma and cost analyse reports to control food, beverage and labour costs
• Work with all departments to maximize efficiency

Toronto, Ontario, Canada

• Managed food and beverage service including budget, inventory, ordering and reporting
• Screened, hired, trained and scheduled event services staff including bartenders, servers, coat check including working with agencies to supplement union staff
• Monitored and ensured compliance with all labour laws, union contracts, Alcohol and Gaming Commission of Ontario regulations, and food handling regulations
• Enforced regulations regarding sale and service of alcohol, food handling and upholding Centerplate’s corporate customer service standards of excellence
• Planned, prepared and executed many events from small meetings to large galas with guest counts ranging from 25 to 5000+
• Trained interns to assist the team, maximizing profitability while contributing to our industries future

Toronto, Ontario, Canada

• Worked with Event Managers from a variety of caterers to execute their events at various venues across the city
• Managed a diverse group of staff with a variety of strengths and weaknesses, always ensuring customer delight regardless of what challenges occurred behind the scenes
• Quickly moved up the ranks becoming the key supervisor responsible for managing the largest of events
• Identified and mentored new supervisors and servers to develop their potential and monitor their progress
• Prepared post event reports outlining areas of achievement and opportunities to fulfil on our commitment to our exceed clients’ expectations

Aurora, Ontario, Canada

• Managed, trained and mentored the sales team to achieve maximum performance in their direct sales and follow up
• Sourced global suppliers to meet customer needs and manage inventory levels.
• Designed and executed the Company’s Strategic Sales and Marketing Plans
• Negotiated exclusive distribution agreements with international and domestic suppliers and customers
• Managed all aspects of dealing with overseas suppliers to ensure product specifications were exact and clearly understood by all involved

Markham, Ontario, Canada

• Hired, trained and mentored sales professionals to achieve desired growth in the fast paced wireless industry
• Developed, implemented and monitors sales, marketing, and PR strategies to acquire new customers and increase retention of existing accounts
• Retrained existing sales staff achieving a tripling of individuals sales within 2 years
• Grew company sales from $1.6 million to $3.8 million year 1, $4.6 million year 2 and $5.1 million year 3
• Created a culture of accountability for customer interaction and follow up, increasing client satisfaction and retention
• Developed national accounts across Canada and trained provincial and territorial sales representatives

Markham, Ontario, Canada

• Oversaw day-to-day operations, including staff supervision, purchasing, inventory, budgeting, accounts payable/receivable, customer service, building/warehouse maintenance, and sales distribution
• Hired and trained personnel for warehouse, purchasing, RMA, accounting, administration and sales
• Sourced reliable global component suppliers to meet specifications and requirements
• Restructured inventory management and purchasing habits to maximize profitability and efficiency including the documentation of new procedures and retraining of staff