David Sullivan Email & Phone Number

Raleigh, NC, US

Morrisville, North Carolina, United States

Responsible for effective business intelligence education and training

Durham, North Carolina, United States

• Designed and managed implementation of analytics solutions for HR areas including Employee Relations and Global Talent Management.
• Worked with clients to determine proper metrics and KPIs
• Facilitated enterprise-wide analytics for Chief Diversity Officer

Department Of Health And Human Services

• Managed in the Program Integrity department, focusing on finding fraud, waste, and abuse (FWA) by providers within the state’s Medicaid system.
• Team successfully identified over $100m in potential FWA ready to be investigated.
• Brought all analytics work internal by significantly reducing the long-standing contract with vendor.

Raleigh, North Carolina, United States

• Established the company’s first Analytics Department. Efficiently delivered data-driven analysis and useful intelligence to departments through interactive reports and online dashboards.
• Chaired the corporate Data Governance Committee and was a senior member of the Business and Technology Modernization Committee.
• Managed staff of analysts in three locations who prepared monthly and quarterly reports and presented findings to senior management.
• Worked with the Director of Claims to create metrics for measuring individual and department performance.
• Initiated audit process across five claims offices, creating a way to measure year-to-year claim procedures and performance.
• Redesigned call center workflow within the claims department.

Boston, MA

• Managed a staff of five associate product managers, providing support for products in three states.
• Instituted a product manager-training program focusing on data querying and analysis, premium budgeting, loss forecasting, IBNR studies and rate indications.
• Redesigned workflow within the department, from task oriented to project based. Resulted in increased productivity, project ownership and faster response time.

Boston, MA

• Helped design and maintain a desktop reporting application that enabled managers to report and analyze litigation cost data from their desktop. Also created user manual and back end documentation.
• Streamlined bi-weekly system reconciliation, reducing the processing time from three days to 6 hours.
• Made presentations regarding tracking litigation costs at annual corporate department meetings.

Boston, MA

Waltham, MA

Wellesley Hills, MA

Boston, MA

Boston, MA

Master'S Degree

Bachelor'S Degree, Mathematics And Computer Science