David Wills Email & Phone Number

Virginia Beach, Virginia, United States

Norfolk, Virginia, United States

Norfolk, Virginia Area

Provide quality instruction to adult students covering a myriad of Information Systems topics including, PC Fundamentals, Networking Fundamentals, Network Security, and Microsoft Server.

Virginia Beach

Performed network administration, server management and workstation management for various Hampton Roads based government and non-government clients. Specifically, provided remote support of Windows Servers, workstations, backup systems and peripheral devices using Windows Remote Desktop and web based remote management applications as well as onsite technical support.

Virginia Beach, Virginia

Worked within a managed services environment to administer, maintain and troubleshoot over 300 server/workstation and peer/peer networks between Virginia, North Carolina, Louisiana, Pennsylvania, Maryland and Texas using remote management software and onsite visits. Furthermore, as a L2 Engineer, I responded to hundreds of trouble tickets that consisted of various tasks, including, password resets within Active Directory, Microsoft Exchange setup/changes, Group Policy changes, Windows Server/Workstation administration and Firewall changes. Additional duties included assisting with Office 365 conversions, virus/malware removal, and daily backup verification using Symantec Backup software and Panda Endpoint Security.

Virginia Beach, Va

Provided remote and onsite technical support to hundreds of dental offices throughout Washington D.C., Virginia, North Carolina and South Carolina; specific tasks included system installations, wired and wireless fault isolation, network administration, server management, workstation management, printer installation, installation of network storage devices, troubleshooting dental hardware/software and all associated peripherals.

Virginia Beach, Virginia

As an IT Manager, I managed hundreds of subordinate technicians, as well as colleagues, throughout countless technical experiences, including; network management, network security, server management, desktop support, satellite communications, radio frequency voice networks, data networks, classified material management, and structured military training. Additionally, conducted and supervised instruction to hundreds of military officers and enlisted military members in areas of network security and information assurance.

Master’S Degree, Information Systems

Bachelor’S Degree, Information Technology, 4.0 Gpa

Activities and Societies: Alpha Sigma Lambda Honor Society