David Lu Email & Phone Number

• Responsible for designing and implementing innovative solutions that deliver high value and impact for customers
• Responsible for leading all phases of the project lifecycle with expertise in our services practices
• Provide technical support to project managers and advise on next steps where applicable
• Responsible for leading, managing and delivery of consulting on assigned portfolio of accounts
• Responsible as the primary consultant on projects, leading customer meetings.

Toronto, Ontario, Canada

- Re-designed content management infrastructure for Clinical Research Program and Radiation Medicine Program (RMP) at Princess Margaret Cancer Centre (PMCC) using SharePoint, Python, and Power BI. - Performed quantitative data analysis, such as organizing and analyzing Quality-Based Procedure data on over 9,000 PMCC patients for hospital funding, and.

Newmarket, Ontario, Canada

- Assisted Team Lead in recruiting Residential Support Workers by screening applicants, designing behavioural questions, and participating in interviews.- Worked closely with psychiatrists and psychotherapists to develop treatment plans.- Supported clients with multiple diagnoses including developmental disability, ASD, schizophrenia, bipolar, and more.

Waterloo, Ontario

- Refined time management skills to support four studies concurrently. - Performed extensive literature review to develop a strong hypothesis, precise study instruments, and other materials to receive Research Ethics Board (REB) clearance on the first submission.- Designed reliable and valid methods and procedures for three studies.- Screened, recruited.

Markham, Ontario

- Assisted Senior Therapists in recruiting Junior Therapists by screening applicants, participating in interviews, checking references, and following up with applicants.- Supervision by a Board Certified Behavior Analyst® and several senior therapists to provide Applied Behaviour Analysis therapy.- Provided daily sessions of individual / group ABA therapy.

Beijing, China

- Rebuilt the client intake system for client consultation using Prezi and doubled intake speed.- Organized and executed six online and three offline marketing campaigns.- Assisted with client intake and was responsible for the follow-up with clients.- Analyzed customer trends and produced marketing strategic updates.

Shenzhen, Guangdong, China

- Accustomed to a fast-paced and high-pressure environment involving responding to spontaneous situations and meeting daily Key performance indicators (KPIs).- Approach potential clients to introduce our service and follow up with leads. - Connected with clients to establish loyalty and provide quality support.

Kitchener, Ontario, Canada

- Managed online advertisement and social media platforms for the company- Increased client inquiry rate by 60% from online/offline campaigns, Search engine optimization (SEO), and targeted advertisements.- Utilized HTML5 and CSS to rebuild the company website to improve SEO and user experience.

Post-Degree Studies, Psychology

Cognitive Behavioural Therapy (Cbt), Fundamental Skills Course, Continuing And Professional Learning

Bachelor Of Arts - Ba, Honours Psychology

High School Diploma