David Lu Email & Phone Number

• Responsible for designing and implementing innovative solutions that deliver high value and impact for customers• Responsible for leading all phases of the project lifecycle with expertise in our services practices• Provide technical support to project managers and advise on next steps where applicable• Responsible for leading, managing and delivery of consulting on assigned portfolio of accounts• Responsible as the primary consultant on projects, leading customer meetings.

Toronto, Ontario, Canada

- Re-designed content management infrastructure for Clinical Research Program and Radiation Medicine Program (RMP) at Princess Margaret Cancer Centre (PMCC) using SharePoint, Python, and Power BI. - Performed quantitative data analysis, such as organizing and analyzing Quality-Based Procedure data on over 9,000 PMCC patients for hospital funding, and qualitative data analysis, such as producing the University of Toronto Department of Radiation Oncology annual research report.- Assisted with recruiting positions, such as Research Analyst and RMP Analytics & Development Team Lead, for Chief of RMP by generating job descriptions, reviewing resumes, and conducting interviews.- Curated and maintained CCV, Curriculum Vitae, and Teaching Dossier for 95 researcher practitioners including radiation oncologists, physicists, and radiation therapists. - Provided grant application support by compiling submission packages, preparing abridged CVs, and producing supporting documents. - Supported Chief of RMP and RMP Director of Research by generating research reports, developing policies and protocols, as well as organizing the RMP Research Committee.

Newmarket, Ontario, Canada

- Assisted Team Lead in recruiting Residential Support Workers by screening applicants, designing behavioural questions, and participating in interviews.- Worked closely with psychiatrists and psychotherapists to develop treatment plans.- Supported clients with multiple diagnoses including developmental disability, ASD, schizophrenia, bipolar, and more using ABA and CBT principles. - Recorded clinical data including mood level, seizure data, behavioural challenges, etc.- Demonstrated ability to respond to emergencies and behavioral outbreaks.- Experienced in rapport building and assisting clients to achieve independence.

Waterloo, Ontario

- Refined time management skills to support four studies concurrently. - Performed extensive literature review to develop a strong hypothesis, precise study instruments, and other materials to receive Research Ethics Board (REB) clearance on the first submission.- Designed reliable and valid methods and procedures for three studies.- Screened, recruited, and collected data from over 700 participants and connected with over 300 participants for follow-up studies.- Analyzed data using VBA and SPSS to generate insights while ensuring data security and purity.

Markham, Ontario

- Assisted Senior Therapists in recruiting Junior Therapists by screening applicants, participating in interviews, checking references, and following up with applicants.- Supervision by a Board Certified Behavior Analyst® and several senior therapists to provide Applied Behaviour Analysis therapy.- Provided daily sessions of individual / group ABA therapy, IBI therapy, and respite services at the clinic, client’s home, or community centers.- Tracked and analyzed behavioral data to produce appropriate treatment plans. - Responsible for client intake by interviewing clients using clinical tools and producing detailed assessment reports- Managed clinic administration duties, such as therapist timetables, social media presence, and supply management.

Beijing, China

- Rebuilt the client intake system for client consultation using Prezi and doubled intake speed.- Organized and executed six online and three offline marketing campaigns.- Assisted with client intake and was responsible for the follow-up with clients.- Analyzed customer trends and produced marketing strategic updates.

Shenzhen, Guangdong, China

- Accustomed to a fast-paced and high-pressure environment involving responding to spontaneous situations and meeting daily Key performance indicators (KPIs).- Approach potential clients to introduce our service and follow up with leads. - Connected with clients to establish loyalty and provide quality support.

Kitchener, Ontario, Canada

- Managed online advertisement and social media platforms for the company- Increased client inquiry rate by 60% from online/offline campaigns, Search engine optimization (SEO), and targeted advertisements.- Utilized HTML5 and CSS to rebuild the company website to improve SEO and user experience.

Post-Degree Studies, Psychology

Cognitive Behavioural Therapy (Cbt), Fundamental Skills Course, Continuing And Professional Learning

Bachelor Of Arts - Ba, Honours Psychology

High School Diploma