Davonte Green Email & Phone Number

United States

• The role is comprised of implementation duties surrounding physical and cloud technology at new dealer partners
• Design and deploy both on-premise and cloud infrastructure for dealer partner technology implementations
• Scope, procure, and facilitate installation of devices physically in each dealership
• Test and validate installations for proper functionality prior to training and go-live
• Work cross-functionally internally and externally to drive initiatives to completion
• Manage multiple external vendors and stakeholders to complete each implementation’s requirements within required timelines

4401 Creedmoor, Raleigh NC 27612

Overseeing and managing the infrastructure, vulnerability and support of 60 virtual servers across a total of 4 environments to ensure overall health and complianceManage major incidents impacting the mission critical applicaitons or their core functionalities and coordinating with other teams to restore functionality immediatelyUpgraded & deployed more.

Raleigh, NC, United States

Assisted senior infrastructure systems engineers in maintaining and troubleshooting network infrastructurePatching and vulnerability management of Windows servers.Provide Tier 1-2 technical support & troubleshooting to customers/clientsParticipated in the installation and configuration of new hardware and so ware systemsDesigning, upgrading and the.

Raleigh-Durham, North Carolina Area

Executing programmed jobs using Tivoli Workload Scheduler. Monitors system consoles and CICS regionsTroubleshot and resolved issues related to data center hardware, so ware, and network connectivity.Coordinated with vendors for procurement and installation of new equipment and so ware.Created processes, incident and troubleshooting documentation to.

Raleigh-Durham, North Carolina Area

Executing programmed jobs using Tivoli Workload SchedulerOperating and monitoring computer consoles, running various systems and peripheral equipment (laser printers, tape systems, and other Data Center hardware).Maintained and supported server infrastructure, including rack and power management, server provisioning, and hardware maintenance.Assisted in.

Raleigh-Durham, North Carolina Area

Assisting members with Tier 1 SupportSolving and troubleshooting technical and account issuesDeveloped and maintained relationships with clients to understand their financial goals and needsDemonstrated excellent communication and customer service skills to build and maintain strong client relationships

Raleigh-Durham, North Carolina Area

As a solutions expert, the Consultation Agent manages the Geek Squad check-in and check-out experience for customers and helps find the complete solution that works for them. We coach the sales team, building trust and explaining services and technology to help meet all customer needs. Our knowledge of services, technology and business group strategies in.

Master Of Library & Information Science - Mis, Computer Systems Networking And Telecommunications, 3.4

Bachelor Of Science, Baccalaureate Of Engineering Technology; Computer & Information Technology