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Dawayna M. Email & Phone Number

Technical Support Specialist at Purple
Location: Locust Grove, Georgia, United States 5 work roles 1 school
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
Role
Technical Support Specialist
Location
Locust Grove, Georgia, United States
Company size

Who is Dawayna M.? Overview

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Quick answer

Dawayna M. is listed as Technical Support Specialist at Purple, a company with 1213 employees, based in Locust Grove, Georgia, United States. AeroLeads shows a matched LinkedIn profile for Dawayna M..

Dawayna M. previously worked as Technical Support Analyst at Purple and IT Support Specialist at Swissport Cargo Service. Dawayna M. holds Bachelor Of Science - Bs, Information Technology from University Of Phoenix.

Company email context

Email format at Purple

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Purple

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Profile bio

About Dawayna M.

Detail-oriented cybersecurity professional with a Bachelor of Science in Information Technology and comprehensive knowledge of NIST frameworks. Skilled in identifying threats, risks, and vulnerabilities, incident response, and security hardening. Proficient in Linux command line, SQL, and Python. Recently completed the Google Cybersecurity Certificate. Strong communication and problem-solving skills.

Current workplace

Dawayna M.'s current company

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Purple
Purple
Technical Support Specialist
Locust Grove, GA, US
Website
Employees
1213
AeroLeads page
5 roles

Dawayna M. work experience

A career timeline built from the work history available for this profile.

Technical Support Specialist

Locust Grove, GA, US

Technical Support Analyst

Current

United States

  • Managed and maintained critical IT systems to ensure optimal performance.
  • Implemented proactive measures to enhance system efficiency.
  • Collaborated with cross-functional teams to troubleshoot complex technical issues.
Jan 2022 - Present

It Support Specialist

Swissport Cargo Service

United States

  • Provided technical support to end users, troubleshooting hardware and software issues.
  • Assisted in the installation, configuration, and maintenance of IT systems.
  • Conducted user training sessions to enhance their understanding of IT tools and applications.
  • Monitored and resolved network connectivity issues to ensure uninterrupted operations.
  • Managed user accounts, password resets, and access permissions in Active Directory.
Jun 2021 - Jan 2022

Technical Support Analyst

United States

  • Supported end-users by troubleshooting and resolving hardware and software issues efficiently.
  • Collaborated with the IT team to escalate and resolve complex technical problems.
  • Maintained accurate records of support requests and resolutions.
Mar 2018 - Jun 2021

Customer Service It Specialist

United States

  • Delivered outstanding customer service, fostering positive end-user experiences.
  • Possessed comprehensive knowledge of personal computers and prioritized tasks effectively.
  • Communicated clearly in a fast-paced IT environment, demonstrating a proactive and collaborative approach.
Oct 2013 - Mar 2018
Team & coworkers

Colleagues at Purple

Other employees you can reach at purple.com. View company contacts for 1213 employees →

1 education record

Dawayna M. education

FAQ

Frequently asked questions about Dawayna M.

Quick answers generated from the profile data available on this page.

What company does Dawayna M. work for?

Dawayna M. works for Purple.

What is Dawayna M.'s role at Purple?

Dawayna M. is listed as Technical Support Specialist at Purple.

Where is Dawayna M. based?

Dawayna M. is based in Locust Grove, Georgia, United States while working with Purple.

What companies has Dawayna M. worked for?

Dawayna M. has worked for Purple, Swissport Cargo Service, Luxottica, and Target.

Who are Dawayna M.'s colleagues at Purple?

Dawayna M.'s colleagues at Purple include Oscar Quinteros, Marcus Walker, Ethan Wagner, Van Canter, and Melissa Massengale.

How can I contact Dawayna M.?

You can use AeroLeads to view verified contact signals for Dawayna M. at Purple, including work email, phone, and LinkedIn data when available.

What schools did Dawayna M. attend?

Dawayna M. holds Bachelor Of Science - Bs, Information Technology from University Of Phoenix.

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