Dawn Burrows Email & Phone Number

San Jose, Ca, Us

The Adobe I/O team is building a world class developer ecosystem. Developer Website - Partnering with over 30 product teams to migrate their 3rd party developer documentation and marketing pages onto the re-designed, re-platformed Dev Site, significantly increasing traffic, improving SEO and customer experience. Adobe I/O Console - I had the privilege of leading the Adobe I/O Console team in the development of the next generation Console. The Console enables internal and external developers to build custom Adobe plug-ins, API integrations and custom applications as extensions to our Adobe products.

San Jose, Ca, Us

Adobe Sensei is the magic behind the world’s best digital experiences. I enjoy helping Adobe Customers enhance their customer experience with Adobe I/O Sensei Services.Built a small high performing AI team which partnered with Adobe Research to build and custom train AI, Machine Learning Sensei Services and workflows deployed on Adobe I/O runtime for use by Adobe Enterprise Customers and Partners. Co-presented 2 Sensei content velocity labs and supported sales during customer briefings at Marketing Summit.

San Jose, Ca, Us

As Sr. Manager of the Adobe@Adobe team, I led an innovation team that partnered with Adobe product teams to showcase the products and build digital POC solutions to inspire our customers. Presented the Adobe.com digital transformation journey and people and process story in the Customer Briefing Center. Attended Marketing Summit, MAX and traveled international to assist sales and support customer success.

San Jose, Ca, Us

Led a diverse business and technical team through the business requirements and product selection of Day CQ WCMS (now AEM) prior to acquisition. Built a cross-functional, geo-dispersed team to re-platform and digitally transform Adobe.com, one of the top 50 global websites in over 30 languages. Integration of AEM, Analytics and Target allowed us to dramatically streamlined the businesses processes and productivity allowing content updates in days rather than months.

San Jose, Ca, Us

As Sr. Program manager, I filled in for 3 project managers out on maternity leave. In partnership with the Product teams, we successfully completed several major security updates and global product launches for Creative Suites, Photoshop and Acrobat.

Westlake, Texas, Us

VAMP – TeleBroker and Schwab By Phone Voice Application Program – Led a successful multi year, multi-million dollar customer facing trading application re-write and platform migration program with all applications delivered on time and under budget. As the Program Manager, I was responsible for vendor management and contract negotiations, budget, scope, schedule, risk management, executive communication and project management of the Business, QA and cross enterprise development teams.

San Francisco, California, Us

Responsible for the strategic and tactical delivery of technology for the high net worth client base within the PCS Investment Management & Trust line of business. Responsible for building effective partnerships across the enterprise to ensure timely, cost effective development and delivery of technical solutions. Lead a team of 12 who supported 18 Trust Centers delivering 2 key initiatives; FileNet P8 Image Capture workflow applications, and Customer Due Diligence (CDD) utilizing Agile and Scrum Methodology.

Westlake, Texas, Us

PeopleSoft US Trust Conversion – Led a diverse on-site and off-shore technical team through a PeopleSoft CRM/HR/Payroll to SAP conversion project.Schwab.com Web site – Collaborated with Marketing to lead a team in the redesign, development and implementation of Schwab’s public web site accessed by both customers and prospects. The project required coordination with multiple business partners, design teams and diverse development teams.

Westlake, Texas, Us

Email Datamart/Infrastructure – Managed a team to design, develop and implement a data architecture to support the Email Channel application’s creation and delivery of email products and services to Schwab customers. The distributed architecture spans multiple data sources to provide a customer centric datamart for operational processing and management analysis and reporting. HiPER – (High Performance Email Relay) - Defined the business case and built a team to design, develop and deploy a high volume, high performance, scalable outbound email system to deliver email products and services. Completed within six months, the project required management of vendors, email specialist, system administrators, security, network consultants, and cross functional business resources.

San Francisco, California, Us

Director level manager responsible for division wide Y2K testing and certification of the Open System environment components such as Unix operating systems, databases and security products.

Westlake, Texas, Us

Led a core-team of business users in the definition of business requirements, facilitation sessions and product selection for a Knowledge Management and Problem Resolution system.

San Francisco, California, Us

PINS + (Performance INformation System) - Completed the business case and architecture design for an intranet sales tracking system serving over 20,000 Wells Fargo branch employees.. PACE - Developed the business case, secured funding and managed a team through full system lifecycle. Collected product sales data used for reporting and employee bonus compensation payments.

Facilitated the business requirements and conducted the product search for a Contact Management (CRM) system to meet the specific needs of a small specialized financial brokerage firm.

Dallas, Tx, Us

Regional Consulting Manager - Responsible for managing key accounts ensuring a customer's success. Facilitated numerous scoping, analysis and planning sessions to define business requirements prior to development or vendor package selection. Served as an instructor for all IEF courses including Project Management, Facilitation, Business Analysis, Client/Server Workshop and System Implementation.Directed successful full lifecycle projects across various industries, such as Financial, Healthcare, Oil, Marketing, and Media. Awards: Outstanding Consultant 1992, Star Performer 1993, 1994.

Bachelor Of Business Administration (B.B.A.), Ba In Finance And Computer Science

Advanced Program Management Certification, Program Management

Pmp And Agile Certification