Responsibilities include developing and training Store Teams to meet Company initiatives, while overseeing Store Managers and Mid Levels to achieve sales and profit plans through leadership competencies.Store visits consist of discussions and interactions around Talent Review, Guest & Business Review, Store Presentation and Store Operations. Total sales volume over $100 Million in annual sales for the Northwest District, 17 Store Managers and Associate Staff of 500+.Achievements ⭐️ District Manager of the Year 2023⭐️ District Manager of the Year 2021 ⭐️ Talent Legacy Award Field 2022⭐️ Talent Leader Award BSI 2022⭐️ Top District Profit Award 2022⭐️ Top District Sales Award 2021⭐️ Top District Profit Award 2021 ⭐️ Store Manager of the Year 2017 ⭐️ Store Manager of the Year 2014 Promoted several internal associates to leadership positions and promoted internal mid-level managers to Store Managers by assessing talent early and fostering an environment for growth. Succession planning and building a solid bench for continuous opportunities for high potentials. Develops relationships with potential job candidates to promote effective communication throughout the hiring process by sourcing candidates through applicant tracking systems and job seeking social medias.Provides guidance on human resource policies and procedures to align and provide appropriate resolutions.

Responsibilities encompassed daily operations of leading an $10 million dollar Bealls store at the Inverness location, as well as overseeing 3 other Bealls stores as their District Leader. Total sales volume over $30 million in annual sales for the Northeast Central market.

Managing a sales team to drive financial results by leadership accountability and focusing on implementing Company initiatives.Selected as the North Region's Training Store Manager to onboard, train and mentor new Store Managers.Recognized as Citrus County's Best 40 Leaders under 40 for Business Achievement in 2014.Achieved #1 scorecard results out of 72 stores in 2017 and #3 scorecard rank in 2014 by implementing strong operational disciplines and KPI performance.Earned Store Manager of the Year award two times in my Store Manager career with Bealls, in 2014 and 2017.As the Region’s Training Store Manager, collaborated with the Directors of Talent Acquisition and Training & Development to create the Management Onboarding program and the first Store Operations Summer Intern Program.#1 store rank in improvement in shrink reduction over LY in 2017.

Responsibilities included hiring, sourcing, training and delivering sales through a high energy sales team and visually exciting store environment in a $10 million store, that included styling salon, catalog sales, while partnering with licensed business inside such as portrait and vision centers.Maximized sales through space allocation and merchandise statements with monthly presentation plans.Managed all aspects of support and sales teams during the re-imagination and transformation of JCPenney in 2012.Increased Customer Service scores +14% through customer satisfaction surveys at POS.Improved shrinkage improvement of $400,000 by implementing loss prevention strategies and standard operating procedures.Developed talent through coaching and mentoring several associates into positions of higher responsibility and promotions.Increased associate engagement +11% by holding an open door policy to adhere to human resource policies and addressed concerns.

Responsible for the implementation, training and certification of 10 Districts across the United States on the “door to floor” truck and receiving process roll out.Traveled solo or with groups to train and certify over 100 JCPenney stores on the process during the 11 month special assignment. Led and facilitated large scale training sessions and certified stores to maximize profits through a more effective replenishment process.Selected along with 10 ASM's to be on the Field Team from all stores across the company. Project contributed to increasing customer satisfaction more than 25% in three years.

Provided customer service through managing and providing leadership for all sales floor processes related to selling activities to achieve stores' sales and profit objectives; created merchandising, event and store environment plans ensuring they were fully implemented and executed to create an exciting experience for customers. Led the styling salon, catalog / .com, pricing and replenishment processes to maximize store profits through effective in store processes.