Dawn Russo Email and Phone Number

Direct and execute daily movie theatre operations encompassing 45 screens with full P&L accountability. Responsibility includes business and market planning, sales, human resources, customer service, fiscal operations, purchasing, facility management, and finance. Forecast, plan and manage annual budget and reported directly to the CEO. Broad scope of accountability includes strategic planning, tactical business operations plans, fiscal management, expense control, resource management, project management, managing vendor relationships, purchasing, quality assurance, process improvement, facility management, and leading company direction.

I am most interested in partnering with a quality driven company who values success, ethics and a high caliber of professionalism. I am best suited to be part of a team and work with a firm dedicated to core values and excellence. I have a strong sense of direction and vision with strengths encompassing:Vision, Leadership and ExecutionRegional, Multi-Unit Operations and AdministrationBusiness Development Initiatives and MarketingStaff Management, Mentoring and DevelopmentStrategic Thinker and Visionary LeaderExperienced in Startups, Expansions, and Reorganization ChallengesMaximizing Profitability and Sales with Full P&L AccountabilityCustomer Service OperationsProject ManagementBudgeting & Expense ControlStaff Development & Motivation

Multi-Unit Director of 28 Movie Theatres through the Midwest. I have a background of full P&L accountability with diversified experience and proven track record of developing programs to enhance company growth/profits and implementing directives that achieve strong, sustainable results. I am best suited to be part of a team and work with a firm dedicated to core values and excellence. I have a strong sense of direction and vision with strengths encompassing:• Vision, Leadership and Execution• Regional, Multi-Unit Operations and Administration• Business Development Initiatives and Marketing• Staff Management, Mentoring and Development• Strategic Thinker and Visionary Leader• Experienced in Startups, Expansions, and Reorganization Challenges• Maximizing Profitability and Sales with Full P&L Accountability• Customer Service Operations• Project Management• Budgeting & Expense Control• Staff Development & Motivation

Hired by one of the premier theater organizations in the country. Oversaw all aspects of operations, sales, marketing, client services, administration and budget management/cost control strategies in theatres with $2M in box office revenues, $1M in concession revenue and over 800 patron attendances per year. Planned and administered budget in excess of $50M, as well as, monitored all finances, profit margin, cash flow and expenses. Hired and managed staff overseeing more than 100 employees. Strong emphasis on strategy, direction, vision, innovation, and creation of sophisticated key business process solutions in support of organizational dynamics and business requirements. Improved operating efficiencies by establishing productivity goals and standards, as well as, putting critical compliance measures in place. Significantly streamlined processes and dramatically increased customer satisfaction and retention rates. Selected as the Opening Manager for the two newest cineplexes in Chicago. Formulated and executed an operational strategy, and established annual and long-range plans for enhancement of financial resources and strategic allocation. Provided financial overview and leadership for major operating considerations.Improved levels of customer service to clients and continually seek to exceed client expectations.Continuously a significant contributor to program development, strategic planning and visionary discussions and efforts.Initiated complete staff reorganization and consolidation including strategic staff hiring and development plan, and the re-positioning of key personnel. Implemented programs to meet the cultural diversity needs of the marketplace. Worked closely with managers to focus on processes and identify best practices providing the best possible work environment and fostering growth. Maximized sales campaigns and minimized expenses to ensure significant profitability.Also