Develop and maintain relationships with key referral practices and practice ambassadors for multi-office orthodontic practice. Educate patients and sell orthodontic cases ranging from $3K-$10K within a one hour appointments. 95%+ closing rate. Requires strong influence skills for a diverse patient population. Analyze and communicate sales data to create new ideas for reaching goals and raising the bar of expectations. Customize and support IT initiatives including practice management software, patient reward software and communication software. Works independently and leads complex projects. Recommends new processes and procedures for growth and staff training while acting as a mentor and trainer to other colleagues in areas of technology and sales. Created content and flow for website development, on-hold messaging and other communication systems. Organize, update and improve continuing education course content and meetings with referring practices.

Helped build our family business from a single location Japanese steakhouse to an 8 location operation including sit-down and quick-service concepts. Co-created quick-service concept from idea to execution building 6 new locations within 6 years resulting in $6M+ in sales annually. Created and managed marketing, advertising communications, location scouting, website development and customer surveying. Created, documented and communicated policies and procedures for management and staff. An investor purchased Genji Go in May 2017.

Was chosen by CEO of Brasseler USA out of all MBA candidates to work with CEO and entire executive leadership team on various company-wide projects. Upon graduation, was offered a full-time position and hired to create and manage a Business Intelligence department. Worked as a liaison between IT and Sales and Marketing with 3-4 direct reports and dotted line relationships with CEO, CFO and entire executive leadership team. Analyzed customer data using pivot tables and access databases. Created and managed sales tools and processes. Customized Sales@Work software and trained sales reps on how to use customer data and software for deeper penetration of their territory resulting in increased sales and profitability. Was the Savannah Area Chamber of Commerce representative and graduate of Leadership Savannah.

Worked with professors on research and teaching assistance during my MBA tenure at GSU. Traveled to Xalapa, Mexico City and Vera Cruz, Mexico studying international business for 3 weeks assisting Professor Cathy Swift with undergraduate students during the trip. Assisted Dr. Brad Ewing with a published piece on economics.

Managed multi-office dental practice with locations in Savannah, GA, Bluffton and Hilton Head, SC. Transformed the practice from a pegboard accounting system to a computerized one with Dentrix software. Responsible for training staff, creating processes and procedures and customizing the software to suit the practice needs. Worked full-time while going to business school.