Dawn Rodney Email & Phone Number

Seattle, WA, US

Seattle, Washington

-Created and developed a team of Technical Project Managers and Agile specialists, evaluated their talents and aligned their skills to meet company needs.-Oversee more than 12 complex enterprise and consumer products and 40-50 software projects quarterly and supporting an average of 8 scrum/agile teams. Personally manage scrum/agile teams for 2+ software.

Seattle, Washington

-Owned complex trials program for unannounced v1 product, worked to understand internal customer and stakeholder (marketing, business development, engineering, legal and execs) needs/problems and incorporated their context into product specifications and actionable insights reporting-Drove alignment on data collection goals with cross-org/partner teams..

Seattle, WA

-Reported directly to CEO-Owned strategic initiatives on behalf of CEO-Drove SOC 2 Type II security audit – created awareness, authored business case and proposal, assessed business impact, interviewed/negotiated/hired security firm, documented compliance-Drove GDPR readiness – assessed readiness against GDPR regulations, established controls and processes.

Greater Seattle Area

• Managed a team responsible for the operational success for program management, quality assurance testing, support, customer onboarding, internal tool development and process improvement
• Recognized potential risk of breaching customer SLAs by using a human-error prone and manual incident notification process. Implemented automated incident management process replacing manual, labor-intensive process..
• Developed automated troubleshooting tool to reduce customer response times from 30-60 minutes to 1-2 minutes, resulting in increased CSAT scores
• Recognized asset management issues for test devices, hardware, and peripherals which increased cost of replacement, increased friction while offboarding employees and the lack of reporting of lost/stolen equipment..
• Resource management: created and maintained onboarding documents, group sites and training plans to help new hires ramp-up quickly assurance testing, internal tool development, enterprise customer/partner support.

Seattle

• Successfully launched multiple large and small software development projects for IMAGETEQ.
• Worked with stakeholders to gather requirements, create project scope and develop sprint deliverables
• Managed budgets for projects and internal resource budgets for multiple projects
• Managed small team of software testers and business analysts directed day-to-day tasks for on-shore and off-shore development teams
• Authored technical documentation, knowledgebase and wiki page development and management
• Built out new improved business processes and implemented workflows

After many years of penny saving, my husband, Patrick and I decided to take a year and a half work sabbatical to do some world traveling aboard our sailboat Deep Playa. We left our home port of Seattle and sailed down the western coast of the United States and stopping along the way to visit various ports and cities. After leaving US waters we made.

Redmond, WA

• Developed strong and strategic business relationships with Microsoft hiring managers that led to revenue-generating opportunities
• Acquired and articulated technical specifications to fulfill staff augmentation and project-based customer requirements
• Managed all aspects of the client relationship, pre-sales/ post–sales and technical assistance
• Built and maintained a $35M+ sales pipeline
• Maintained 100+ ongoing job orders:
• Managed busy meeting schedule which included Volt Contractors and Microsoft hiring managers on a daily basis

Redmond, WA

• Developed strong and strategic business relationships with Microsoft hiring managers that led to revenue-generating opportunities
• Acquired and articulated technical specifications to fulfill staff augmentation and project-based customer requirements
• Managed all aspects of the client relationship, pre-sales/ post–sales and technical assistance
• Built and maintained a $35M+ sales pipeline
• Maintained 100+ ongoing job orders:
• Managed busy meeting schedule which included Volt Contractors and Microsoft hiring managers on a daily basis

Seattle

• Urban Wellth was a local family-centric wellness facility that developed an integrated, secure, HIPAA-compliant framework to support the exchange of client’s personal health information.
• Hired team of software engineers
• Developed and managed strategic relationships/partnerships with customers, local business and vetted service providers (massage therapists, NDs, Nutritionists)
• Launched v. 1 B2C and B2B website
• Worked with development, QA, and designers to drive releases through SDLC and RTM
• Implemented Agile software development processes

Greater Seattle Area

Owned a wellness company that strove to provide public education and sports-specific coaching to improve the health of the local community. Invented travel-friendly exercise product, FitSailor and FitTraveler. Certified NSCA CSCS (Certified Strength & Conditioning Specialist)

Greater Seattle Area

Researched topics surrounding gait including treatment outcome assessment and how muscles control joint motion in cyclic whole body movements. Analyzed the kinetics and kinematics involved with walking, running and turning using Polygon gait analysis software. I assisted in developing testing procedures to evaluate prosthetic technologies using motion.

Greater Philadelphia Area

Led product launch of new network management solution through v. 1 launch, including alpha, beta, and RTM. Identified and articulated market-driven requirements, developed product roadmaps, analyzed competitive landscape that defined the product’s feature set. Oversaw all aspects of a software development product lifecycle to create and deliver a superior.

Greater Philadelphia Area

Led multi-location, multi-time-zone, 24x7 technical support and training division including VARs, resellers and personally managed multiple fortune 500 company accounts. Hired and trained a team of testers and technical trainers. Authored and developed technical whitepapers, user's guides and other materials for the program including training guides and.

Bachelor Of Science (B.S.), Exercise Science And Wellness

Associate'S Degree, Psychology