Dawn Rowan Email & Phone Number

Remote

Maryland, United States

Aberdeen, Maryland, United States

Operated an electronic pallet jack. Selected orders and ensured proper placement of product to gaurantee timely delivery. Assisted with loading and unloading of trucks.

Remote, Baltimore, MD

Responsible for the day to day operations of the customer experience teamLead the team as they interact with customers, restaurants, drivers and sales reps through phone calls, text, social media and email using ticketing softwareProvide on-going feedback and support to the Customer Experience ExpertsSupport career development and performance improvement.

Towson, MD

Performed basic house cleaning tasks.Responsible for overseeing team members work habits and ensuring cleanings were done up to standards.Responsible for assisting with training of new team members.Assisting with putting away supply orders.Maintaining all cleaning equipment used.

Milford, MA

Effectively communicated with and supported sales, marketing and administrative teams on a daily basis.Restocked inventory every month and reviewed cash operation data to verify proper replenishment.Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.Executed in-season pricing strategies.

Annapolis, MD

Effectively communicated with and supported sales, marketing and administrative teams on a daily basis.Handled daily heavy flow of paperwork and cooperated with the accounting departments on invoicing and shipping problems.Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.