Dawn Watlington Email & Phone Number

Washington, DC, US

Aberdeen Proving Ground, Maryland, United States

Scrum Master: * Proficiently organize and facilitate daily scrum, sprint reviews, retrospectives, sprint, and release planning. Engage with product owner, stakeholders/customers, and development team to understand business needs and identify appropriate solutions. *Collaborate closely with the product owner on backlog grooming to keep product backlog.

Aberdeen Proving Ground, Maryland, United States

* Acting Project Manager - manage team of 25 employees, collect & disseminate accountability, assist/provide resolution in personnel issues, conduct interviews, on-boarding, & out-processing, maintain property accountability and visibility for $46,000+ worth of military equipment.* Point of contact for end users having technical difficulties or need.

Aberdeen Proving Ground, Maryland

* Communicated effectively with users at all levels, and of various status/rank, monitored and updated multiple tickets daily with all relevant information. *Created, prepared, and maintained documents for internal and external use utilizing various Microsoft Office programs. * Wrote standard operating procedures (with step-by-step technical instructions.

Kansas City, Missouri Area

* Developed efficiency-enhancing workflow/process improvements that made it possible to accommodate increasing responsibilities necessitated by staff reductions* Coordinated department operations to include training within scope of responsibility, supply inventory and equipment maintenance* Managed supply inventory using Lean methodology* Served as a.

Kansas City, Missouri Area

*Assisted in the management of over 7 million square feet, comprising of 90+ office, retail and industrial buildings.*Provided a high level of administrative and operational support to the Director of Property Management, as well as nine commercial Property Managers.*Filed and maintained legal documents for acquisitions and depositions.*Recommended and.

Norfolk, Virginia Area

*Managed accounts receivable billing & collection processes for a professional services firm with 65 employees*Ensured all draft and final bills were prepared & completed in a timely and accurate manner, both by firm and client standards*Prepared and analyzed various detailed work-in-process (WIP), accounts receivable and collection reports*Super user of.

Chesapeake, VA

*Consistently provided exceptional customer service by resolving client inquiries in a professional & courteous manner* Created and processed customer purchase orders; modified or terminated orders upon request* Set-up new customer accounts, updated existing customer accounts and processed termination of accounts upon request

Bachelor Of Science (B.S.), Business Information Systems, 4.0

Activities and Societies: The National Society of Leadership and Success, Sigma Alpha PiC/O 2018 Dean's List: Spring 2016 - Spring 2018

Computer Information Systems And Business Management

Activities and Societies: Phi Theta Kappa Honor Society

Computer Information Systems And Business Managment

Work study position as receptionist at Koch Hall (Office of the President) Work study position as receptionist at The College of Arts &.

Diploma, High School Advanced Diploma, 3.5Gpa

Activities and Societies: Gospel Choir, Flag Team, Future Business Leaders of America