Operations Team Lead
CurrentPrimary duties are to ensure ownership over timely and seamless last-mile dispatch, while supporting associates who are on shift with their tasks. Analyzed onsite incidents and instituted precautionary measures to reduce risk and severity of workplace injuries. Taking ownership of packages issues, on site driver concerns, and overall satisfaction leading up to vehicle dispatch. Communicating with driver support team should any problems occur during the delivery process, and ensures overall safety of the warehouse team, and drivers, during the loading process.