David Rondeau Email & Phone Number

Stoneham, Ma, Us

Alphen Aan Den Rijn, Nl

Washington, District Of Columbia, Us

• Define UX strategy for business unit and eight software products• Plan, schedule, and run, or provide guidance for all UX research projects, including coaching and training team members to conduct and debrief interviews• Create and conduct a variety of design workshops, including one to create a new offering that integrates multiple solutions and services across Xylem business units• Define and iterate process to integrate UX work with Agile• Hire, supervise, train, and mentor Sr. UX Designer

Charlotte, North Carolina, Us

• Designed two flagship products for Connected Performance Services, from product inception to 36 installations across 24 customers, and millions of dollars in revenue• Implemented user-centered design processes in an engineering-centric product group, which had no prior experience with UX• Collaborated with Product Manager to plan UX strategy• Worked closely with business stakeholders and content experts to design a standard framework and structure that would support many different process technologies• Planned, scheduled, and ran user research projects and conducted training• Oversaw all interaction and visual designs created by UX team• Developed UI guidelines to ensure consistency across 10+ teams • Integrated all UX work into Agile processes and led UX scrum team• Worked remotely with teams located around the world, including design workshops and user research

Us

• Formulated design strategy and created new design processes with CEO, while ensuring quality and on-time delivery of all projects• Trained and coached client teams in Contextual Design, and delivered talks and webinars on interaction design• Led designers, engineers, and C-level executives in over 100 design engagements. Fortune 500 clients included General Motors, Cisco, Microsoft, Wolters Kluwer, State Farm, LG Electronics, DISH Network, and Whirlpool.• Hired, developed, trained, and managed design staff. Redesigned hiring process to attract and evaluate world-class talent.Selected Project Details• General Motors: Generated new concepts with client team to improve the CUE information and entertainment system. Conducted field interviews in automobiles, coached client in new data gathering process, and led team utilizing InContext’s new “cool” principles.• Wolters Kluwer: Led client teams through numerous projects and oversaw design work for CCH AnswerConnect, TyMetrix 360°, and Corsearch. Led visioning, storyboarding, identifying interaction patterns, testing paper and online prototypes, and iteration of screen designs.* LG Electronics: Led client team from Korea to generate innovative product ideas for portable home audio equipment. Conducted field interviews, coached data consolidation & analysis, led concept visioning, and sketched design concepts.

Nashville, Tn, Us

Created award winning continuing medical education courses for health professionals and worked directly with content authors to teach complex medical concepts