Dehlna Cama Email & Phone Number

Achievements in 2021-2022Programme Delivery:Successfully produced 31% of the team's events, generating 38% of the overall revenue from training programmes, across multi-modality deliveries. Produced the highest number of new products in the team, launching 45 new training events - digital and in-person, generating 48% of annual team revenue achieved from new product development.Contributed to the successful build and launch of a unique Hybrid delivery type (Hyflex events). Personally produced 53 Hyflex training events (62% of total number of hyflex events), achieving the highest run rate of 60%.Produced a new line of digital asynchronous learning programmes to enhance the Audit, Risk Management, Innovation and Business Transformation portfolios.Developed an understanding of administrative/backend processes, content development, storyboard development on Moodle, to successfully showcase new online (asynchronous) training programmes.

Managed the lifecycle of corporate training programmes, from conception to launch, and beyond: post- course development, feedback, and analysis.Conducted industry analysis and research, aimed at developing current and commercially successful training courses.Interviewed and selected appropriate Subject Matter Experts, to further collaborate and build rich, current, slick and structured content, while defining course objectives and expectations.Worked closely with the Sales and Marketing teams to launch and promote products/portfolios.Built and maintained new alliances with associations, universities, education partners/boards/organisations for endorsements, accreditation, certification, and validation of training programmes. Successfully leveraged client relationships to further develop business in the region.Collaborated with the conferences business teams to share best practice, trends, and areas of growth across the business/cross-fertilisation.Conducted profit/loss and break-even analysis to successfully manage risk within a production cycle.Trainer/Facilitator Management: Nurtured and strengthen relationships with Trainers/Subject Matter Experts, to earn trust and buy-in.Client Feedback Management: Reviewed feedback from attendees, managed delegate expectations, provided appropriate solutions to win client satisfaction/retention.

Ontario, Canada

Corporate Communications with a career focus on Strategic Planning, Internal/External Communications, Event Planning, Crisis Management, Media and Government Relations.

Dubai, United Arab Emirates

Defined Public Relations strategy for, developed and executed comprehensive campaigns for one of the oldest and reputed non-profit organizations in the UAE. Integrated brand management initiatives designed to reach targeted stakeholders. Key objectives to promote public awareness, form strategic alliances and locate funding through donations, grants and sponsorships. Responsible for Media Relations and Social Media Management, Internal/External Communications and Event Management.

India

Proficiently coordinated communications between internal and external stakeholders, distributors and vendors to achieve optimum distributor retention, in accordance with corporate objectives. Responsible for customer growth and retention in a multi-level marketing structure.Accessed and managed customer/distributor inquiries and complaints.Maintained communication to ensure stakeholder analysis aligned with business goals.

Mumbai Area, India

On-Board Senior accountable for in-flight safety, training and assessments.Recognized for excellence in performance and representation at corporate events.Represented and promoted branding and advertising initiatives/campaigns.Awarded for excellence in customer service.

Responsible for maintaining the untarnished image of Cathay Pacific as a unique safety-conscious brand. Adept to multi-cultural nuances and a congenial work environ as a part of an international team based in Hong Kong. Recognized for excellence in service and recipient of letters of commendation from management and passengers.

Post Grad (Honours), Corporate Communications, 3.9 Gpa

Post-graduate degree in Corporate Communications

Bachelor Of Arts, History & Aic

Bachelor of Arts

Higher Secondary Certificate, Bachelor Of Arts

History and Ancient Indian Civilization and Culture

Secondary School Certificate