• Manages day to day overall operations of specialized areas of interest including, but not limited to, supervision, development curriculum planning, team management, programs dealing with the DFCS and DJJ. • Develop and implement a system to evaluate the skill, experience, and professional development needs of all staff.• Implement a professional development program to address employee experience and skill gaps.• Work with staff to develop objective performance measurements across all sites, to ensure consistent, high-quality evaluation and goal setting for all employees.• Instill a sense of accountability among team members by modeling tight oversight of individual and organization performance standards.• Assist in recruiting, and oversee training and orientation of all staff members.• Oversee the day to day functions of the facility and equipment. • Currently supervise six staff members and a maximum of six youth

• Investigated child abuse and neglect, while preserving affective communication with families and colleagues• Lead Case Manager- In supervisor’s absence assigned and staffed cases and reviewed case records• Field Practice Advisor- Trained new workers and assisted them with completing the required certification process• Maintained knowledge of current policies, laws, trends and developmentsAdditional supervision duties included:• Direct and coordinate activities of staff by scheduling work assignments and setting priorities• Evaluate the work of staff in order to ensure that work performance and productivity are of appropriate quality and that resources are used effectively • Identify and assist with staff development and training needs, ensuring that training is obtained and staff are able to effectively manage caseloads and maintain timely service to clients• Provide guidance to staff regarding casework and program problems• Establish and maintain relationships with other agencies and organizations in the community in order to meet client needs• Prepare and maintain records and reports; conduct and participate in staff conferences and meetings• Establish and oversee administrative procedures to meet objectives set by senior management.• Develop recruitment standards, interview applicants, and recommend employment of best qualifies applicants

• Coordinated all systems and services required to provide residents social support and coordinates the discharge plan to ensure quality care and efficient utilization of resources• Participated in assessing, planning, implementing and evaluating residential care and education• Completed psychosocial assessments and individual service plans (treatment plans)• Counsel residents in individual and group sessions on social related issues• Perform crisis management• Facilitated interdisciplinary team meetings focused on goal setting and case planning; acting as a liaison between social service agencies and community providers • Acted as volunteer coordinator for site• Facilitated and organized program meetings for staff and residents

• Provided educational, tutorial, remedial support, life skills and rites of passage services to youth 6 to 18• Event Planning: Coordinating extra-curricular and alternative activities for participating youth and their families• Maintain knowledge of community resources• Represented agency in collaborative and partnership efforts• Supervised 2 youth services specialists, 3 youth staff members and 1-5 volunteers • Collected data on program participants and generated written monthly and quarterly reports• Assisted with grant writing, resource dissemination, case management services and facilitating parenting classes

• Event Planning: Organized community symposiums to address issues of early childhood literacy• Reviewed applications and conducted site visits to determine funding among organizations within the community as part of the United Way Investment Process• Participated in fundraising and strategizing to increase younger donors

• Worked with emotionally troubled and abused adolescents in a residential setting• Maintained an understanding of cultural differences • Ensured that rules and regulations of the agency were adhered to by overseeing resident behavior• Acted as a positive role model for the residents, while assisting in teaching life skills and participating in recreational activities

• Ensured residents followed rules and guidelines, while providing directives to residents and volunteers• Administered medication• Collected donations and distributed items to families in need• Completed nightly intake procedures and collected information from interested residential applicants• Provided information and referrals to residents and community members regarding employment and housing