Dariya Dishkova Email & Phone Number

Plovdiv, Bulgaria

My mission here at Reward Gateway is to make the world a better place to work. I have a focus on driving employee engagement through our world class products. By forming close relationships with my client contacts, I am able to fully understand their demographic and form long term engagement strategies around these.I liaise with all areas of the Reward Gateway business, working particularly closely with our Implementation, Client Support, Design, Product and Development Teams, in order to ensure the smooth running of my accounts.We have spent the last 10 years providing employee engagement technology to the world’s leading companies. Over 1,250 clients including American Express, Groupon, Yahoo!, IBM and McDonald’s use our products to attract, engage and retain the best employees.“Whatever you do - do it with passion”.

As Senior Employee Support Specialist at Reward Gateway I earned a variety of skills in the customer support and relationship area. Close work with the Smartspending product and access to a large data base providing Reward Gateway customers with quick and satisfying answers in a friendly and competent manner. Took responsibility of coaching the new starters at the team and had close relationship with seniors throughout the Helpdesk as well as seniors from other departments throughout the day to day work. Personal dedication when solving cases according the SLA's of the department Outside of the box thinking when searching for the best resolution possible in terms of customer's satisfaction Responsible for being up to date with the newest product updates and Smarthub program changes. Delivering service through 3 communication channels – calls, chats, enquiries Developed and presented Vouchers and Smartfit training sessions and workshops

Bachelor In Marketing, Marketing

English And Deutsch