Danielle Phillips Email & Phone Number

Dallas, Tx

Dallas/Fort Worth Area

Performed a blended role that was part business development, part customer services, and part communications that included marketing and PR for an all-in-one leadership position. Stayed connected and engaged with assigned communities, which meant residents, potential residents and stakeholders in the company. Primary goal was to build a strong network of relationships based on trust, familiarity and professional insight to keep all units occupied.

A private real estate investment trust (REIT) that owns and operates a large number of luxury apartment communities in Texas.Community Director of Lease-Up - Marquis of State Thomas August 2009-March 2011Ensured robust and rapid lease-up in a down economy even while other companies in the industry experienced negative impact of the economic downturn by driving price per square foot (PPSF) while remaining competitive in the market. Created and executed successful marketing and leasing goals. Primary liaison for communication between construction and operation teams, maintained high expectations for these teams, and motivated them to achieve peak performance, quality, and production objectives.Surpassed Net Operating Income forecast by $200K+ FY10 after successfully navigating through a lease-up, new construction, and property with inexperienced staff and achieving goals in record time.Received 95% 'A' List resident satisfactory rating on 2010 CEL survey while property was in lease-up status.

Designed and spearheaded all aspects of regional marketing. Supervised seven (7) Property Representatives; assisted in their individual property marketing in addition to regional efforts. During weekly communications instilled a solid focus on cost control through resource collaboration to avoid redundant marketing campaigns.Successfully and dynamically represented employers at regional marketing events and by orchestrating and participating in regional BRIDGE opportunities with noticeable after effects in terms of sales and growth.

Performed a blended role that was part business development, part customer services, and part communications that included marketing and PR for an all-in-one leadership position. Stayed connected and engaged with assigned communities, which meant residents, potential residents and stakeholders in the company. Primary goal was to build a strong network of relationships based on trust, familiarity and professional insight to keep all units occupied.Continually maximized ROI for shareholders, marketed and maintained the life of all assigned properties as valuable assets, operated within budget, increased company assets, and provided unparalleled customer service.

Ensured the efficient operation of assigned properties under the direction of the Community Director. Completed administrative tasks associated with community operations and assisted the Community Director in developing programs, procedures, and other strategies that ensured achievement of the community's operating and financial goals. Collected all property monies, maintained orderly A/R files, ensured adherence to all company policies and applicable local, state, and federal laws, and processed all resident files in a timely and accurate manner.Conducted routine site inspections to ensure physical aspects met established standards regarding grounds, market tour trail, curb appeal, risk management/safety requirement, and cleanliness-ordered corrective measures as necessary.

Launched innovative marketing strategies to draw new residents. Assisted property manager in rent collection and implementing resident renewal and retention programs. Maintained current knowledge of surrounding markets in support of maintaining a competitive edge in the area.Created a positive first impression for prospects and played a key role in maintaining that reputation at the property by providing excellent customer service, resolving resident issues, and ensuring smooth operations overall.

Bachelor'S Degree, Business Administration

A.A, Business Administration