Dea Llamo Email & Phone Number

Remote

• Authored process workflows for Talent Acquisition, Onboarding, and Customer Success, resulting in a 30% reduction in onboarding time, a 25% increase in efficiency, and a 20% decrease in errors in global workforce.
• Spearheaded continuous innovation in the offboarding process, achieving a 50% reduction in turnaround time and driving strategic enhancements to operational processes.
• Acted as a main admin in HRIS managing the timekeeping requests of employees, reducing the payroll and timekeeping disputes caused by delayed approvals by 90%
• Attained 100% labor compliance in terminations through proactive coaching and guidance provided to offshore senior leaders on disciplinary matters
• Maintained HRIS records in strict accordance with company policies and regulations, ensuring operational precision aligned with labor standards, and achieving a 95% accuracy rate in HR records.
• Implemented and designed a Performance Improvement Plan (PIP) to facilitate customer success in meeting operational goals and elevating employee performance, leading to a remarkable 50% decrease in terminations.

Philippines

*Executed labor-compliant terminations which presented a decrease in labor dispute cases*Played a significant role in the working committee that streamlined the company’s tracking of case endorsements which resulted in assured compliance with the handbook’s process on disciplinary action*Authored the case endorsement template which expedited handling and.

NCR - National Capital Region, Philippines

*Worked as a core member of the working committee who spearheaded the company’s COVID-19 vaccination inoculation program*Ensured employee satisfaction by timely resolving employment concerns on designated accounts covering around 2500+ FTEs*Absorbed as an internal employee after a year of being in a project-based contract for exemplary work performance in.

NCR - National Capital Region, Philippines

Planned and organized major company employee events such as Mobile Legends Tournament, Trick or Treat Event, and Year-End Party

Eastwood Cyberpark, Libis, Quezon City

*The account that I managed transitioned from Arvato (now Majorel) to Infosys due to acquisition. Infosys BPM Limited (November 2018 – August 2019)Arvato Corp. (September 2017 – November 2018)MILESTONES:*Planned, organized, and headed the first-ever site-wide engagement activity with a 98% attendance rate.*Acted as the Interim Site HR Head for three.

NCR - National Capital Region, Philippines

Initiated an ID Releasing tracking system for effective distribution of IDs to all employees on the site

Bachelor Of Business Administration - Bba, Human Resource Development Management

Activities and Societies: President - Human Resource Specialists (2014-2016), the official student organization of HRDM Students in URSB..

Bachelor Of Applied Science - Basc, Software Development

ongoing study

Certificate, Pathway Connect, A

A year-long program teaching life skills, English, algebra and personal finance