Reviewed reports from subordinate staff members before submitting them to senior management.Provided ongoing training to address staff needs.Created new strategies for improving customer service standards within the organization.Communicated with customers about on-going orders and problemsInvestigated any reported accidents or incidents involving company vehicles or personnel while on duty.

Monitored inventory levels to ensure that items were available for shipment.Resolved customer complaints concerning delivery issues or damaged goods promptly.Simplified online ordering processVerified labels for appropriate order numbers and item specifications.