-Manage the day-to-day operations of the company including client support andservices, internal and external project management, cost and profit analysis, staffsupport and training, vendor management, and documentation and reporting.-Lead a technician team to provide clients full IT support for their companiesincluding full MSP support, security, backup solutions, project support forinfrastructure modifications and application offerings such as Office 365… Show more -Manage the day-to-day operations of the company including client support andservices, internal and external project management, cost and profit analysis, staffsupport and training, vendor management, and documentation and reporting.-Lead a technician team to provide clients full IT support for their companiesincluding full MSP support, security, backup solutions, project support forinfrastructure modifications and application offerings such as Office 365, anti-virussolutions, remote and VPN services and others solutions as the need arises.-Lead in the creation of a ticketing tool solution, employee training program, salesinitiative project and a complete overhaul of processes and documentation. Show less

- Provide technological guidance within the organization- Design, establish, and maintain a network infrastructure for local andwide area connectivity and remote access- Consult with administration, department managers, and manufacturingrepresentatives to exchange information, present new approaches, and todiscuss equipment/system changes- Create a cost-benefit analysis as well as supporting a detailed definition ofdata requirements and departmental workflows-… Show more - Provide technological guidance within the organization- Design, establish, and maintain a network infrastructure for local andwide area connectivity and remote access- Consult with administration, department managers, and manufacturingrepresentatives to exchange information, present new approaches, and todiscuss equipment/system changes- Create a cost-benefit analysis as well as supporting a detailed definition ofdata requirements and departmental workflows- Manage the day-to-day operations of the information technologydepartment including directing staff, supporting administrativecomputing, networking, user services, telecommunications and otherinformation technology functions- Manage the day-to-day operations of the visual services departmentincluding directing staff, maintaining federal and local guidelines forequipment and service, develop equipment and applications internallyand externally and manage equipment fleets- Develop and create companies marketing and website- Assess and anticipate technology projects and recommend appropriateaction and resources- Establish and direct the strategic and tactical goals, policies, andprocedures for the information technology department- Propose hardware/software solutions to accomplish the company'sbusiness objectives Show less

- Provide technological guidance within the organization- Supervise information system and communications network- Develop and implement a customer service platform to serve the organization in every aspect- Design, establish, and maintain a network infrastructure for local and wide area connectivity and remote access- Consult with administration, department managers, and manufacturing representatives to exchange information, present new approaches, and to discuss… Show more - Provide technological guidance within the organization- Supervise information system and communications network- Develop and implement a customer service platform to serve the organization in every aspect- Design, establish, and maintain a network infrastructure for local and wide area connectivity and remote access- Consult with administration, department managers, and manufacturing representatives to exchange information, present new approaches, and to discuss equipment/system changes.- Participate in vendor contract negotiations for all new computer equipment and software purchased for the corporation- Create a cost-benefit analysis as well as supporting a detailed definition of data requirements and departmental workflows- Manages the day-to-day operations of the information technology department including directing staff, who support administrative computing, networking, user services, telecommunications and other information technology functions- Assess and anticipate technology projects and recommend appropriate action and resources - Establish and direct the strategic and tactical goals, policies, and procedures for the information technology department- Propose hardware/software solutions to accomplish the company's business objectives Show less

- Demonstrate excellence in teaching, commitment to integrating new technologies in the learning process - Inspire, motivate and empower students to succeed and be relevant in the job market - Integrate technology in the classroom.- Develop curriculum and program planning.- Help guide students through real world scenarios and practical applications

- Designed, sold, implemented, and supported innovative network solutions for clients to meet needs of performance, added functionality, staff augmentation, and future growth- Streamlined clients’ business processes through document and network management systems and education, thereby reducing their overhead costs and improving their customers’ experiences- Managed projects for server migrations, software upgrades, and full networks designs

- Coordinated Projects including charter creation, procedures for reporting and documentation, leading kickoff meetings and providing progress reports while managing milestones, budgets and contingency plans- Created and executed on-site training for applications and equipment internally and for the Secret Service, Homeland Security and other Public Sector agencies

- Started in sales, promoted to manager within a year- Managed and trained 15 employees on products and sales techniques