Adam Dean Email & Phone Number

Toronto, On, Ca

Toronto, On, Ca

Scarborough, Ontario

• Engaged with PC systems leading to the public presentation of several messages to the community• Used presentation skills to deliver a weekly message on PowerPoint leading to effective life change• Led volunteers to lead effectively in programs for church members

Oakville, Ontario, Canada

• Delivered first class service by successfully implementing several initiatives to reach out to connect with children and youth via the telephone using a pleasant, courteous, manner• Displayed strong interpersonal skills as seen in interactions with parents, volunteer leaders, children, and youth over the telephone, by email, and using Zoom

Mississauga, On

• Delivered first class service by first accurately assessing customer needs for religious education and then responding by choosing an appropriate curriculum to meet those needs• Used MS Office (PowerPoint and Word) to develop interactive messages weekly to church members of all ages involving the ability to influence members to take certain actions each week

Markham, Ontario, Canada

• Successfully completed Bank of Montreal Customer Service Representative training leading to a knowledge of how to provide excellent customer service to clients and sell where appropriate• Proactively listened and probed with clients in person or over the phone to determine client needs and then sought to meet those needs for financial products or solutions by connecting or referring to the correct option leading to increased client satisfaction• Collaborated with other financial professionals when the need arose to better serve clients with the right people, information, and products helping clients to achieve their financial goals• Remained current on program information and business initiatives, as well as corporate products and processes leading to providing informed answers to clients and increased client satisfaction• Quickly identified and solved problems on the spot providing exceptional service to address account inquiries and providing technical support regarding financial products• Experience as a member of a dynamic, hard-working team• Exhibited flexibility in working rotating shifts that included evenings and weekends

Bachelor Of Arts (B.A.), Psychology

Master'S Degree, Pastoral Studies/Counseling

High School Diploma

Master'S Of Divinity, Pastoral