Digital Presence Os
Current• Decreased client churn through coordinating and leading a seamless onboarding experience for new digital presence clients• Coordinated with cross-functional presence teams, client ops, sales, service teams• Assisted DPM Managers with special requests from Sales Reps to ensure the client has needs met in month one • Organized and updated OS procedures in Confluence for the Onboarding team to provide reliability• Onboarding SEO, Social Media Platforms (including SnapChat, YouTube, Facebook, Spotify, Listings, Lite Sites and Landing Pages