Dean Poster Email & Phone Number

Toronto, Ontario, Ca

Wilmington, De, Us

Phreesia, Inc. is a software as a service company that offers healthcare organizations a set of applications to automate and manage patient intake. Headquartered in Wilmington, Delaware, Phreesia employs approximately 1400 people across the United States and Canada.

Fuquay Varina, North Carolina, Us

Freight Handlers is a nationwide provider of product handling services. Led the infrastructure team to ensure performance and reliability. Supported corporate information system improvement and growth initiatives.

Morrisville, North Carolina, Us

Affordable Care is a dental support organization that provides business services to a network of 230 affiliated dental practices in 40 states under the brand name Affordable Dentures & Implants.Re-engineered I.T. department with new staff, processes and systems to support growth initiatives.Managed corporate infrastructure team, focusing on uptime, scalability and security. Led help desk support team and external partners, providing exceptional customer service to internal customers at the dental practices and corporate offices. Drove HIPAA security initiatives to protect sensitive patient information. Modernized I.T. Infrastructure, including the migration of key systems to a hosted datacenter. Interfaced with affiliated practice owners to determine business needs and support the organizational goal of providing exceptional patient care.

New Hudson, Michigan, Us

LifeSecure is a subsidiary of Blue Cross Blue Shield of Michigan providing Long Term Care insurance. Conducted regular risk assessments, identified gaps and implemented controls to secure the environment. Migrated custom e-commerce systems to hosted (Infrastructure as a Service) environment with increased security and comprehensive disaster recovery capabilities for the home office. Participated in the Rackspace User Advisory Council to review new service offerings and provide customer feedback. Participated in Rackspace sales training program, "Voice of the Customer." Identified opportunities to improve business processes using innovative technology solutions. Implement secure I.T. systems at the corporate headquarters and in the hosted environment to protect our customers and achieve regulatory compliance including HIPAA, PCI, and GLBA. Established strong partnerships with key vendors to ensure delivery of world-class customer service.

Leuven, Belgium, Be

Materialise is a pioneer in the 3D printing industry. Led the I.T. activities for the launch of the Materialise US medical device production plant, integrating software sales team into new facility. Coordinated with corporate headquarters I.T. department in Belgium to ensure a reliable network connection between all locations and enable consistent global business processes. Streamlined I.T. operations and support process while proactively identifying and resolving issues. Leveraged automotive manufacturing experience to enhance computer-based surgical guide production. Provided support for three hosted Cloud-computing applications for state-of-the-art surgical planning. Built robust I.T. processes and clear documentation to facilitate ISO and FDA certification. Trained in core business processes in order to boost efficiency and add value through I.T.

Auburn Hills, Michigan, Us

Promoted to positions of increasing responsibility over ten years with the company. Provided infrastructure and end user support for all North American DriveTrain Group facilities. Worked in the Chicago area for six years before relocating back to metro Detroit. Worked with global security manager on incident response and e-discovery projects. Designed and implemented a global patch management system. Led the IT infrastructure activities for two facility closures and the launch of two manufacturing plants.